Desiree Jackson
Philadelphia,PA
Summary
Enthusiastic Lead Teacher brings Number years of experience in early childhood education. Passionate about child development and learning. Friendly, outgoing and adaptable in approach.
Overview
11
11
years of professional experience
Work History
Lead Teacher
Lightbridge Academy
Fort Washington, PA
01.2022 - Current
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
Therapeutic Staff Support
Merakey
12.2018 - Current
- Typical tasks include behavior modification, emotional support, interventions, reinforcements and teaching coping strategies
- Each child and treatment plan is different, and TSS workers may use various techniques, including role play, social rehearsal, verbal prompting and conflict resolution.
Server
Applebee's
05.2019 - 07.2021
- A restaurant server takes orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning
- Also known as a waiter or waitress.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
CASHIER
KWIK FILL
09.2016 - Current
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Greet customers entering establishments
- Maintain clean and orderly checkout areas.
CASHIER
GIANT EAGLE
06.2016 - 12.2017
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Greet customers entering establishments
- Maintain clean and orderly checkout areas.
CAREGIVER
KIDS ONLY DAYCARE
06.2014 - 08.2016
- Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play
- Attend to children's basic needs by feeding them, dressing them, and changing their diapers
- Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills
- Establish and enforce rules for behavior, and procedures for maintaining order
- Read books to entire classes or to small groups
- Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips
- Observe and evaluate children's performance, behavior, social development, and physical health
- Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists.
CASHIER
DOLLAR TREE
05.2014 - 07.2016
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Greet customers entering establishments
- Maintain clean and orderly checkout areas.
CASHIER
WENDY'S
05.2013 - 08.2013
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Greet customers entering establishments
- Maintain clean and orderly checkout areas.
Education
ASSOCIATES -
CALIFORNIA UNIVERSITY OF PENNSYLVANIA
05.2018
BACHELOR'S -
CALIFORNIA UNIVERSITY OF PENNSYLVANIA
05.2018
Skills
- MULTITASKING (Less than 1 year)
- PROBLEM-SOLVING (Less than 1 year)
- Customer Service
- Fast Food
- Team Member
- Counseling
- Child Development
- Mental Health
- Criminal Justice
- Serving Experience
- Restaurant Experience
- Caregiving
- Food Service
- Communication
- Multitasking
- Prioritizing
- Organization
- Technical Skills
- Interpersonal Skills
- Dependability
Timeline
Lead Teacher
Lightbridge Academy
01.2022 - Current
Server
Applebee's
05.2019 - 07.2021
Therapeutic Staff Support
Merakey
12.2018 - Current
CASHIER
KWIK FILL
09.2016 - Current
CASHIER
GIANT EAGLE
06.2016 - 12.2017
CAREGIVER
KIDS ONLY DAYCARE
06.2014 - 08.2016
CASHIER
DOLLAR TREE
05.2014 - 07.2016
CASHIER
WENDY'S
05.2013 - 08.2013
ASSOCIATES -
CALIFORNIA UNIVERSITY OF PENNSYLVANIA
BACHELOR'S -
CALIFORNIA UNIVERSITY OF PENNSYLVANIA