Desiree Jackson
Rancho Cucamonga,CA
Summary
I am very familiar in the restaurant environment, I have worked in a very fast paced and lively restaurant for the past year and a half. I would say I the thrive in dining experiences and costumer service. Leveraged strong teamwork and hospitality service skills to resolve guest complaints, achieving high customer satisfaction. Demonstrated quick learning ability in fast-paced settings, ensuring seamless service and cleanliness.
Overview
1
1
year of professional experience
Work History
Restaurant Food Runner & To Go
54th Street Scratch Grill & Bar
San Antonio, TX
06.2024 - 09.2024
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
- Effectively multitasked within fast-paced environment.
- Resolved guest complaints to maintain complete customer satisfaction.
Restaurant Hostess
54th Street Scratch Grill & Bar
San Antonio, TX
07.2023 - 09.2024
- Managed reservations, wait lists, and special requests for large parties.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Restaurant Busser
54th Street Scratch Grill & Bar
San Antonio, TX
07.2023 - 01.2024
- Remove the cups and dishes from the table, and return them to the dish area.
- Cleared, cleaned, and sanitized tables and chairs, getting them ready for the next guest.
Education
High School Diploma -
Texas Virtual Academy At Hallsville
Lewisville, TX06-2024
Skills
- Foodservice
- Dining room setup
- Quick learner
- Teamwork and collaboration
- Restaurant etiquette
- Cleanliness
- Hospitality service
- Customer service
Timeline
Restaurant Food Runner & To Go
54th Street Scratch Grill & Bar
06.2024 - 09.2024
Restaurant Hostess
54th Street Scratch Grill & Bar
07.2023 - 09.2024
Restaurant Busser
54th Street Scratch Grill & Bar
07.2023 - 01.2024
High School Diploma -
Texas Virtual Academy At Hallsville
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