Desiree Johnson
Cedar Rapids
Summary
Motivated and well-trained aspiring Phlebotomist with comprehensive didactic and hands-on lab experience completed through Kirkwood Community College, graduating with a 97% average. Skilled in venipuncture techniques, specimen handling, infection control, and patient interaction protocols. Though clinical externship was not permitted, gained strong foundational knowledge and lab-based proficiency through rigorous coursework and practical simulations. Eager to apply learned skills in a real-world healthcare setting and grow within a supportive team while pursuing certification.
Overview
3
3
years of professional experience
Work History
Bartender
Rumors Bar & Grill
05.2025 - Current
- Mixed and served beverages while ensuring compliance with health and safety regulations.
- Maintained cleanliness of bar area, enhancing customer experience through a well-organized workspace.
- Provided exceptional customer service by engaging with patrons to create a welcoming atmosphere.
- Adapted quickly to changing environments, effectively managing high-volume service demands during events.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Assistant Bar Manager
Nanke Group LLC
04.2022 - Current
- Assisted in managing daily bar operations to ensure smooth service delivery.
- Collaborated with staff to maintain cleanliness and organization of bar area.
- Supported inventory management by tracking stock levels and placing orders as needed.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Implemented training for new staff on bar procedures and cocktail preparation techniques.
- Monitored compliance with health and safety regulations during operations.
- Organized promotional events to enhance customer engagement and boost sales.
- Maximized profit margins by negotiating competitive pricing with suppliers and managing inventory levels.
- Crafted special drink and cocktail menu items for seasonal offerings.
Education
No Degree - Phlebotomy
Kirkwood Community College
Cedar Rapids, IA01-2025
No Degree - Cyber Security
Southern New Hampshire University
Hooksett, NH10-2023
Associate of Science - Liberal Arts And Sciences
Cerro Coso Community College
Ridgecrest, CA06-2015
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Venipuncture & Capillary Draws
- Specimen Labeling & Handling
- Patient Care & Comfort
- HIPAA Compliance
- Infection Control & Safety Standards
- EHR/EMR Software
- Communication & Interpersonal Skills
- Time Management
- Cleanliness and hygiene
- Customer service expertise
Languages
Spanish
Professional Working
Timeline
Bartender
Rumors Bar & Grill
05.2025 - Current
Assistant Bar Manager
Nanke Group LLC
04.2022 - Current
No Degree - Phlebotomy
Kirkwood Community College
No Degree - Cyber Security
Southern New Hampshire University
Associate of Science - Liberal Arts And Sciences
Cerro Coso Community College
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