Desiree Jones
Moulton,IA
Summary
Results-driven sales manager with a strong foundation in customer service and team development. Successfully implemented promotional campaigns and analyzed market trends to boost sales and enhance team performance.
Overview
10
10
years of professional experience
Work History
Wireless Sales Manager
UsCellular Cellular advantage
Centerville, IA
08.2023 - 07.2026
- Implemented promotional campaigns to drive sales of wireless services and products.
- Analyzed market trends to adjust sales strategies for competitive advantage.
- Trained and developed sales team on product knowledge and customer engagement.
- Conducted regular performance reviews to identify training needs within the team.
- Managed inventory levels and ensured timely replenishment of wireless devices.
- Oversaw daily operations to ensure compliance with company standards and policies.
Subway sandwich artist
SUBWAY®Restaurants
Ottumwa, IA
02.2023 - 09.2023
- Prepared sandwiches according to customer specifications and quality standards.
- Assisted customers with menu selections and special dietary needs.
- Operated cash register, processed transactions, and handled customer payments.
- Maintained cleanliness and organization of workstations and dining areas.
- Monitored food safety practices and adhered to health regulations consistently.
- Completed opening, closing, and shift change tasks by following company guidelines.
Housekeeper
Self-employed
Corydon, USA
06.2017 - 08.2023
- Cleaned and sanitized bathrooms, kitchens, and living areas daily.
- Conducted deep cleaning tasks on a regular schedule to maintain home hygiene.
- Managed laundry services, including washing, drying, and folding clothes.
- Developed customized cleaning plans based on client preferences and needs.
- Communicated with clients to ensure satisfaction with cleaning services provided.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Updated bed linens and towels to maintain hygiene standards in living spaces; tidied up rooms.
- Utilized appropriate cleaning chemicals to achieve thorough and safe cleaning results following proper guidelines.
- Organized cleaning supplies and equipment for efficient access and use.
- Cleared trash receptacles regularly to ensure a tidy and sanitary environment throughout the property.
- Shifted furniture items to perform thorough cleaning of baseboards and dust accumulation wiped down baseboards to remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
Walmart Associate
Walmart
Oskaloosa, Iowa
07.2022 - 01.2023
- Assisted customers with product inquiries and store navigation.
- Handled cash transactions and processed customer payments accurately.
- Stocked shelves and organized merchandise for easy access.
- Maintained cleanliness and safety standards throughout the store.
- Collaborated with team members to ensure efficient workflow.
Cook/Server/Cashier
Outlaw Pizza
Corydon, USA
07.2020 - 08.2022
- Prepared and cooked a variety of pizzas using fresh ingredients.
- Ensured timely food service by collaborating with team members during peak hours.
- Maintained cleanliness and organization of kitchen workstations.
- Managed inventory and restocked supplies to maintain optimal kitchen operations.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated kitchen equipment including ovens, mixers, and slicers.
- Trained new staff on cooking techniques and kitchen procedures to enhance team performance.
- Followed food safety guidelines to maintain high hygiene standards.
- Wrapped, dated and labeled food items in storage for safety and freshness.
Manager
Sons smokehouse
Corydon, USA
08.2019 - 07.2020
- Oversaw daily operations to ensure efficient service and quality standards.
- Managed staff scheduling to optimize workflow and meet customer demands.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained new employees on food safety and preparation procedures.
- Coordinated inventory management, maintaining stock levels and ordering supplies.
- Facilitated communication between kitchen and front-of-house staff for better coordination.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Phone Sales Representative
Thomas L Cardella and Associates
Ottumwa, USA
07.2018 - 11.2018
- Engaged customers through phone calls to promote services and products.
- Addressed customer inquiries and resolved issues effectively over the phone.
- Provided accurate information about service offerings and promotions.
- Identified customer needs and offered appropriate solutions to meet those needs.
- Built rapport with clients to understand their needs and preferences.
- Collaborated with team members to improve sales strategies and approaches.
- Maintained up-to-date knowledge of all products and services available through the company.
- Participated in team meetings discussing strategies for improving sales performance.
Subway sandwich artist
SUBWAY®Restaurants
Centerville, IA
08.2016 - 06.2018
- Prepared fresh sandwiches using quality ingredients and customer preferences.
- Provided excellent customer service by greeting and assisting patrons promptly.
- Operated cash registers efficiently while handling customer transactions accurately.
- Collaborated with team members to ensure smooth operation during peak hours.
- Maintained cleanliness and organization of workstations and dining areas.
Education
GED -
Indian Hills Community College
Ottumwa, IASkills
- Sales
- Outbound Sales
- Sales strategy
- Sales leadership
- Sales analytics
- Customer engagement
- Customer relationship management
- Performance reviews
- Inventory management
- Telemarketing
- Cold Calling
- Cashiering
- Cash Handling
- Customer Service
- Time Management
- Team development
- Problem solving
- Effective communication
- Communication skills
- Basic math
- Time management
Timeline
Wireless Sales Manager
UsCellular Cellular advantage
08.2023 - 07.2026
Subway sandwich artist
SUBWAY®Restaurants
02.2023 - 09.2023
Walmart Associate
Walmart
07.2022 - 01.2023
Cook/Server/Cashier
Outlaw Pizza
07.2020 - 08.2022
Manager
Sons smokehouse
08.2019 - 07.2020
Phone Sales Representative
Thomas L Cardella and Associates
07.2018 - 11.2018
Housekeeper
Self-employed
06.2017 - 08.2023
Subway sandwich artist
SUBWAY®Restaurants
08.2016 - 06.2018
GED -
Indian Hills Community College