Renee Biagini
Spraggs,PA
Summary
Outgoing Wireless Sales Associate offering 7 years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.
Overview
33
33
years of professional experience
Work History
Wireless Sales Manager
Cricket Wireless
03.2017 - Current
- Assisted over 40 customers per day in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Accepted and processed payments and purchases for new equipment using POS system.
- Demonstrated proficient product knowledge to customers and provided detailed product information for Apple and Android.
- Assisted and supported training of new sales associates.
- Tracked and recorded department inventory of products.
- Operated product tools, equipment and point of sale terminals.
- Oversaw store resets, signage, pricing and shelf labeling to promote neat, professional presentation.
- Monitored entrances and exits to promote store safety and minimize product loss.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Organized promotional events and interacted with community to increase sales volume.
Sales Associate
CVS Pharmacy
Waynesburg, PA
01.2016 - 04.2017
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Registered Nurse
Golden Living
01.1990 - 08.2012
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Skills
- Inventory Oversight
- Employee Performance Evaluations
- Goal-Driven
- Available Nights, Weekends and Holidays
- Effective Customer Communication
- Client Base Retention
- Sales Goal Achievement
- Persuasive Negotiations
- Technology Knowledge
Timeline
Wireless Sales Manager
Cricket Wireless
03.2017 - Current
Sales Associate
CVS Pharmacy
01.2016 - 04.2017
Registered Nurse
Golden Living
01.1990 - 08.2012
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