Assisted with daily retail operations to support sales objectives and provide team leadership during store manager's absence. Managed staff duties, supervised customer interactions, controlled inventory, and facilitated store administration for operational efficiency.
Staffing Specialist
6 Years 3 Months
PeopleReady | 06.2020 - Current
Work with 12 client businesses to help fill their staffing needs
Formulate and post job openings on platforms such as Indeed and ZipRecruiter
Communicate with mid- and upper-level managers to determine requirements for each job opening
Field questions from interested applicants
Conduct interviews and gather documentation from applicants to help employers make final decisions
Customer Service Supervisor
2 Years 11 Months
UPS | 06.2017 - 05.2020
Hires entry-level customer service employees.
Trains new employees in the company’s customer service policies, procedures, and best practices.
Organizes and oversees the schedules and work of assigned staff.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees as needed and in accordance with company policy.
Packer/Team Lead
4 Years 4 Months
Amazon | 05.2015 - 09.2019
Supervising warehouse staff and daily activities.
Managing, evaluating and reporting on warehouse productivity.
Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
Ordering supplies and maintaining suitable inventory levels.
Checking orders, bills, items received, inventory, and deliveries for accuracy.
Maintaining records, reporting relevant information, and preparing any necessary documentation.