Desiree Kolberg
O'Fallon,MO
Summary
Medical Assistant / office personnel looking to obtain a position in a Physicians office where I can provide efficient care and services to patients and guest.
Overview
12
12
years of professional experience
Work History
Server/Event Caterer
Hobos Restaurant & Bar
Saint Peters, MO
05.2021 - Current
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
RMA
BJC convenient care
O'Fallon, MO
07.2018 - 02.2020
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
RMA
MoBap
St Louis, MO
08.2012 - 06.2018
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Organized patient charts before each day's clinic sessions began.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Filed insurance claims forms in accordance with applicable regulations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Documented notes during patient visits.
- Scheduled appointments for patients via phone and in person.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Education
Associate of Applied Science - Medical Assisting
Anthem College - Maryland Heights
Maryland Heights, MO08-2011
Skills
- Set-up Sterile Trays
- EHR/EPM
- Injections
- Bandaging
- Lab Procedures
- CPR Certified
- HIPAA & OSHA Compliant
- Autoclaving/Sterilizing
- Electrocardiography
- Instrument Preparation
- Patient Scheduling
- PSR Duties
- Prior Authorizations
- Customer Service
- Patient Flow Management
- Order Management
- Sales Techniques
- Strong Work Ethic
Accomplishments
- CPR- cardiopulmonary resuscitation
- HIPAA & OSHA Compliant
- Academic Excellence
- Excellent attendance
Timeline
Server/Event Caterer
Hobos Restaurant & Bar
05.2021 - Current
RMA
BJC convenient care
07.2018 - 02.2020
RMA
MoBap
08.2012 - 06.2018
Associate of Applied Science - Medical Assisting
Anthem College - Maryland Heights
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