Alexander Bucchi
Nazareth,PA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Also, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. I believe that I am the right fit for this job.
Overview
3
3
years of professional experience
Work History
Server/Event Caterer
Best Western Hotel
04.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Delivery Driver
Sal's Pizza& Italian Resturant
04.2022 - 03.2023
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Commercial Cleaner
Brian's Professionals
02.2021 - 11.2021
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Organized and used industrial cleaning products following strict safety procedures.
Education
Associate of Science - Marketing
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05.2028
High School Diploma -
Nazraeth Area Highschool
Nazareth, PA06.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Professional Appearance
- Service prioritization
- Sales expertise
Timeline
Server/Event Caterer
Best Western Hotel
04.2023 - 02.2024
Delivery Driver
Sal's Pizza& Italian Resturant
04.2022 - 03.2023
Commercial Cleaner
Brian's Professionals
02.2021 - 11.2021
Associate of Science - Marketing
East Stroudsburg University of Pennsylvania
High School Diploma -
Nazraeth Area Highschool