Waitress
WingHouse
- Provided exceptional customer service in fast-paced dining environment.
- Accurately took and processed customer orders using point-of-sale system.
- Assisted in training new staff on menu knowledge and service protocols.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area during service shifts.
- Handled cash transactions and balanced cash register at end of shifts.
- Resolved customer complaints effectively to enhance satisfaction levels.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
