Desiree Marston
Bangor
Summary
Experienced and dedicated bartender with a strong work ethic and a focus on customer service and food safety. Skilled in large-scale casual dining establishments, I am committed to upholding the highest standards. Well-versed mixologist with a diverse menu of memorized drink recipes, able to cater to a wide range of tastes and preferences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Chilli's Bar and Grille
10.2022 - Current
- Managed multiple projects of various sizes at one time
- Ability to execute orders from ideation to completion
- Created a positive patron experience by delivering exceptional customer service to all parties
- Kept a clean environment for all customers and patrons to maintain quality assurance procedures and protocol
- Stayed up-to-date with popular sales trends of different products and items
Instructor
CPR for Less
01.2019 - Current
- Scheduled classes per year and procured classroom spaces
- Helped adult students meet diverse professional development goals
- Established objectives for all lessons, modules and projects
- Attended faculty meetings to brainstorm new ideas and discuss methods for solving issues
- Traveling
- Online excel work
Bartender
Cancun Mexican Resurant
11.2020 - 10.2022
- Managed multiple projects of various sizes at one time
- Ability to execute orders from ideation to completion
- Created a positive patron experience by delivering exceptional customer service to all parties
- Kept a clean environment for all customers and patrons to maintain quality assurance procedures and protocol
- Stayed up-to-date with popular sales trends of different products and items
- Ensured a point of sale through effective persuasion
Server
Margaritas Restaurant
06.2021 - 01.2022
- Managed multiple projects of various sizes at one time
- Ability to execute orders from ideation to completion
- Created a positive patron experience by delivering exceptional customer service to all parties
- Kept a clean environment for all customers and patrons to maintain quality assurance procedures and protocol
- Stayed up-to-date with popular sales trends of different products and items
- Ensured a point of sale through effective persuasion
Salon Director
Suntan City
03.2020 - 08.2021
- Monitor and manage daily operations in a fast paced environment
- Creating a client-centric experience while meeting personal sale expectations
- Maintain a professional and impeccably clean environment
- Provide coaching and training to help improve team members
- Generate sales reports, maintain inventory
- Control top line revenue and expenses
Server
The Ice Cream Shoppe
05.2017 - 07.2021
- Communicated well with other employees and customers
- Open and closed the shop
- Ordered and took inventory weekly
- Took orders
- Made orders in timely manor
- Worked in a fast paced environment
- Diffused customer service issues
- Ensures policies and procedures were followed
- Received and dispersed cash to customers
Assistant Salon Director
Suntan City
01.2020 - 08.2020
- Monitor and manage daily operations in a fast paced environment
- Creating a client-centric experience while meeting personal sale expectations
- Maintain a professional and impeccably clean environment
- Provide coaching and training to help improve team members
- Generate sales reports, maintain inventory
- Control top line revenue and expenses
Tanning Consultant
Suntan City
12.2019 - 03.2020
- Provide excelent customer service by consulting clients to determine their needs
- Maximize sales by working with clients
- Assist with maintaining cleanliness of the salon
- Working in a fast paced environment
Assistant
Little Debbie's Daycare
05.2019 - 08.2019
- Help out in the summer
- Keeping to a schedule
- Cleaning
Education
Kennebec Valley Community College
undefined
Thomas College
High school or equivalent - undefined
Gardiner High School
03.2020
Skills
- Customer Interaction
- Customer service
- Strong Communication Skills
- Time Management
- Multi-Tasker
- Learning Ability
- Fast learner
- Safe service compliance
- Health codes compliance
- Mixology
- Bar restocking
- Highly reliable
Certification
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
- ServSafe Alcohol - National Restaurant Association.
- Responsible Beverage Service Training (RBST) Certificate - Various State Liquor Control Boards.
Timeline
Bartender
Chilli's Bar and Grille
10.2022 - Current
Server
Margaritas Restaurant
06.2021 - 01.2022
Bartender
Cancun Mexican Resurant
11.2020 - 10.2022
Salon Director
Suntan City
03.2020 - 08.2021
Assistant Salon Director
Suntan City
01.2020 - 08.2020
Tanning Consultant
Suntan City
12.2019 - 03.2020
Assistant
Little Debbie's Daycare
05.2019 - 08.2019
Instructor
CPR for Less
01.2019 - Current
Server
The Ice Cream Shoppe
05.2017 - 07.2021
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Thomas College
High school or equivalent - undefined
Gardiner High School
Kennebec Valley Community College
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