Desiree McElroy
Fort Lauderdale
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
In-Room Dining Server
Pier Sixty-Six Hotel & Marina
Fort Lauderdale, FL
12.2025 - Current
- Delivered exceptional dining experiences by efficiently serving food to guests according to their needs and preferences
- Managed multiple orders simultaneously, ensuring service accuracy and guest satisfaction
- Coordinated with co-servers and kitchen staff to ensure timely meal preparation and delivery
- Addressed guest complaints promptly to maintain high standards of service
- Maintained a clean and organized work environment, ensuring a high standard of cleanliness in all in-room dining areas
- Removed dishes and trays from guest rooms discreetly and professionally
Server Assistant
Pier Sixty-Six Hotel & Marina
Fort Lauderdale, FL
03.2025 - 12.2025
- Delivered customer orders promptly and with attention to accuracy
- Supported servers by refilling drinks, providing condiments, and promptly addressing customer concerns
- Cleared and cleaned tables efficiently between dining courses to maintain a pleasant dining environment
- Maintained a clean and organized dining area
- Assisted bartenders by preparing garnishes, stocking supplies, and managing inventory to ensure seamless service
- Supported bartenders by preparing mixed drinks and cocktails
Take-Out Specialist
Farmers Table
Boca Raton, FL
03.2024 - 01.2025
- Managed efficient take-out operations to ensure timely order preparation and customer satisfaction
- Trained new employees on take-out procedures, improving service quality and consistency.
- Implemented best practices for packaging and presentation, improving overall customer experience
- .Evaluated customer orders for completeness and accuracy to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, etc
- Executed suggestive selling techniques, increasing sales of drinks, appetizers, entrees, and desserts.
- Built rapport with regular customers through friendly interactions and personalized service
Hostess
Farmers Table
Boca Raton, FL
05.2023 - 01.2025
- Greeted and seated guests based on needs and preferences, creating welcoming atmosphere
- Managed reservations to optimize table turnover and guest flow
- Handled guest inquiries and concerns with calm efficiency, contributing to positive guest experiences
- Collaborated with kitchen and waitstaff to ensure seamless workflow and maintain high service standards
- Trained new hostesses on operational procedures and customer service standards to enhance team effectiveness
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and managing reservations simultaneously
Education
High School Diploma -
Fort Lauderdale High School
Fort Lauderdale, FL05-2021
Skills
- Efficient time management
- Guest relations
- Teamwork
- Flexibility
- Creative Problem Solving
- Reservation Handling
Timeline
In-Room Dining Server
Pier Sixty-Six Hotel & Marina
12.2025 - Current
Server Assistant
Pier Sixty-Six Hotel & Marina
03.2025 - 12.2025
Take-Out Specialist
Farmers Table
03.2024 - 01.2025
Hostess
Farmers Table
05.2023 - 01.2025
High School Diploma -
Fort Lauderdale High School