Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Desiree Medina

Albuquerque

Summary

Dynamic professional with a proven track record at Applebee's Neighborhood Grill & Bar, showcasing exceptional customer service and liquor knowledge. Excelled in high-pressure environments, significantly enhancing guest experiences and team efficiency. Skilled in multitasking and clear communication, adept at fostering positive relationships and ensuring workplace cleanliness and hygiene.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bartender

Applebee's Neighborhood Grill & Bar
07.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the beginning/end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

EMT/PCT

Lovelace Medical Center
06.2022 - 06.2023
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
  • Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
  • Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
  • Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
  • Increased patient comfort during transport by providing compassionate care and addressing individual needs.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Assisted with lifting and moving patients.
  • Delivered emotional support to patients and families.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Observed patient behavior to report changes to medical personnel.

Education

No Degree - EMT Basic

Central New Mexico Community College
Albuquerque, NM

High School Diploma -

Albuquerque High School
Albuquerque, NM
05.2019

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Cleanliness and hygiene
  • Clear and effective communication
  • Team player attitude
  • Outgoing Personality
  • Customer service expertise
  • Complex Problem-Solving

Certification

  • EMT Basic Certification
  • BLS
  • CPR
  • Food Safety



Timeline

Bartender

Applebee's Neighborhood Grill & Bar
07.2023 - Current

EMT/PCT

Lovelace Medical Center
06.2022 - 06.2023

No Degree - EMT Basic

Central New Mexico Community College

High School Diploma -

Albuquerque High School

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Desiree Medina