Desiree Mitchell
Los Angeles,CA
Summary
Energetic hospitality professional with can-do attitude and goal to work with public. Over the years of experience as Front Desk Agent in varying environments. Dynamic and flexible employee with unparalleled multitasking and team leadership capabilities. Prioritizing and delegating administrative tasks to drive goal achievement to work culture.
Overview
3
3
years of professional experience
Work History
Front Desk Lead
Ever Urgent Care
Rolling Hills Estates, CA
11.2021 - Current
- Train on coming Front Desk
- Demonstrates work experience in high volume front desk medical setting.
- Oral communication skills to receive and convey information clearly and concisely.
- Good Interpersonal skills to interact effectively with staff,
- Knowledge of major medical insurance plans
- Ability to verify Insurance coverage
- Ability to count money and make change when accepting payments
- Ability to type with speed and accuracy
- Some knowledge of medical terminology
- Performs well with others
Server
Lazy Dog Restaurant & Bar
Torrance , CA
08.2019 - 12.2021
- Provided excellent Customer Service
- Greet Customers and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks to tables
- Keep tables clean at all times
- Deliver checks and collect payments
Education
Bachelor of Science - Public Health Education Minor in Human Lacctation
Cal State University Northridge
Northridge, CA05.2020
Skills
- Registration processing
- Lobby auditing
- Automated telephone systems
- Room assignments
- Training and mentoring
- Hospitality service expertise
- Registration
- Multitasker
- Decision Maker
- Adaptable
- Schedule Management Flexibility
Timeline
Front Desk Lead
Ever Urgent Care
11.2021 - Current
Server
Lazy Dog Restaurant & Bar
08.2019 - 12.2021
Bachelor of Science - Public Health Education Minor in Human Lacctation
Cal State University Northridge