Desiree Morris
Cleveland
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Cook
Sla Management
08.2025 - Current
- Prepared and cooked meals according to established recipes and guidelines.
- Ensured food safety and sanitation standards were consistently upheld.
- Assisted in inventory management, tracking supplies, and minimizing waste.
- Collaborated with team members to streamline kitchen operations and improve efficiency.
- Adapted quickly to changing menus and special dietary requests from clients.
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
Shopper
Instcart
04.2020 - Current
- Managed inventory organization and ensured timely product retrieval for customer orders.
- Coordinated efficient shopping routes to enhance delivery speed and accuracy.
- Trained new shoppers on company policies, technology tools, and best practices.
- Monitored order accuracy to minimize errors and improve customer satisfaction ratings.
Delivery Driver
DoorDash
03.2020 - Current
- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Navigated delivery routes using GPS technology to optimize travel time and reduce delays.
- Maintained clear communication with customers regarding order status and delivery updates.
- Resolved customer inquiries and issues promptly, enhancing overall satisfaction and loyalty.
Pizza Maker
PJays Pizza
12.2024 - 05.2025
- Prepared a variety of pizza styles, ensuring consistent quality and adherence to recipes.
- Operated kitchen equipment effectively, maintaining safety and cleanliness standards.
- Collaborated with team members to streamline pizza production during peak hours.
- Monitored inventory levels, assisting in restocking ingredients as needed.
- Trained new staff on pizza preparation techniques and kitchen protocols.
Sale Associate
Ross Dress for Less
10.2024 - 03.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained store organization by restocking shelves and arranging merchandise displays.
- Collaborated with team members to achieve sales goals and improve customer service standards.
- Resolved customer complaints promptly, fostering a positive store environment and loyalty.
- Participated in training new associates on store policies, procedures, and best practices for customer engagement.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Office Assistant
Mike McGarry and Sons
02.2018 - 04.2021
- Managed office supplies inventory and ensured timely replenishment to maintain operational efficiency.
- Coordinated scheduling and logistics for meetings, enhancing communication among team members.
- Processed incoming correspondence and routed to appropriate departments, improving workflow efficiency.
- Assisted with data entry and record-keeping, ensuring accuracy of information in company databases.
- Developed filing systems that improved document retrieval times and organization across the office.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
Education
High School Diploma -
Parma Senior High
Cleveland, OH06.2001
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Sanitation
- Allergen awareness
- New hire training
- Problem-solving
- Time management
- Attention to detail
- Team collaboration
- Stock management
- Positive and professional
- Health code adherence
- Positive attitude
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
- Prioritizing work
- Mail handling
- Excel spreadsheets
- File maintenance
- Appointment scheduling
- Scheduling appointments
- Filing and data archiving
- Office supplies management
- Office supply management
- Valid Driver's license
- Invoice processing
- Safe food handling
- Flexible schedule
- Ingredient preparation
- Order taking and processing
- Dependable and responsible
- Supply restocking
- Quality assurance
- Phone etiquette
- POS systems
Timeline
Cook
Sla Management
08.2025 - Current
Pizza Maker
PJays Pizza
12.2024 - 05.2025
Sale Associate
Ross Dress for Less
10.2024 - 03.2025
Shopper
Instcart
04.2020 - Current
Delivery Driver
DoorDash
03.2020 - Current
Office Assistant
Mike McGarry and Sons
02.2018 - 04.2021
High School Diploma -
Parma Senior High