Desiree Morris
Cleveland
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Cook
Sla Management
Maitland, FL
08.2025 - Current
- Prepared and cooked meals according to established recipes and guidelines.
- Ensured food safety and sanitation standards were consistently upheld.
- Assisted in inventory management, tracking supplies, and minimizing waste.
- Collaborated with team members to streamline kitchen operations and improve efficiency.
- Adapted quickly to changing menus and special dietary requests from clients.
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
Shopper
Instcart
04.2020 - Current
- Managed inventory organization and ensured timely product retrieval for customer orders.
- Coordinated efficient shopping routes to enhance delivery speed and accuracy.
- Trained new shoppers on company policies, technology tools, and best practices.
- Monitored order accuracy to minimize errors and improve customer satisfaction ratings.
Delivery Driver
DoorDash
03.2020 - Current
- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Navigated delivery routes using GPS technology to optimize travel time and reduce delays.
- Maintained clear communication with customers regarding order status and delivery updates.
- Resolved customer inquiries and issues promptly, enhancing overall satisfaction and loyalty.
Pizza Maker
PJays Pizza
Cleveland, OH
12.2024 - 05.2025
- Prepared a variety of pizza styles, ensuring consistent quality and adherence to recipes.
- Operated kitchen equipment effectively, maintaining safety and cleanliness standards.
- Collaborated with team members to streamline pizza production during peak hours.
- Monitored inventory levels, assisting in restocking ingredients as needed.
- Trained new staff on pizza preparation techniques and kitchen protocols.
Sale Associate
Ross Dress for Less
Dublin, CA
10.2024 - 03.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained store organization by restocking shelves and arranging merchandise displays.
- Collaborated with team members to achieve sales goals and improve customer service standards.
- Resolved customer complaints promptly, fostering a positive store environment and loyalty.
- Participated in training new associates on store policies, procedures, and best practices for customer engagement.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Office Assistant
Mike McGarry and Sons
Cleveland, OH
02.2018 - 04.2021
- Managed office supplies inventory and ensured timely replenishment to maintain operational efficiency.
- Coordinated scheduling and logistics for meetings, enhancing communication among team members.
- Processed incoming correspondence and routed to appropriate departments, improving workflow efficiency.
- Assisted with data entry and record-keeping, ensuring accuracy of information in company databases.
- Developed filing systems that improved document retrieval times and organization across the office.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
Education
High School Diploma -
Parma Senior High
Cleveland, OH06.2001
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Sanitation
- Allergen awareness
- New hire training
- Problem-solving
- Time management
- Attention to detail
- Team collaboration
- Stock management
- Positive and professional
- Health code adherence
- Positive attitude
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
- Prioritizing work
- Mail handling
- Excel spreadsheets
- File maintenance
- Appointment scheduling
- Scheduling appointments
- Filing and data archiving
- Office supplies management
- Office supply management
- Valid Driver's license
- Invoice processing
- Safe food handling
- Flexible schedule
- Ingredient preparation
- Order taking and processing
- Dependable and responsible
- Supply restocking
- Quality assurance
- Phone etiquette
- POS systems
Timeline
Cook
Sla Management
08.2025 - Current
Pizza Maker
PJays Pizza
12.2024 - 05.2025
Sale Associate
Ross Dress for Less
10.2024 - 03.2025
Shopper
Instcart
04.2020 - Current
Delivery Driver
DoorDash
03.2020 - Current
Office Assistant
Mike McGarry and Sons
02.2018 - 04.2021
High School Diploma -
Parma Senior High