Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DESIREE MOURNING

Grants Pass,OR

Summary

Compassionate human services professional with a proven track record in case management, mental health support, substance use, and client advocacy. Skilled in connecting individuals with essential resources and providing compassionate care across various settings. Experienced in documentation, assessment, and collaborative care planning for diverse populations including elderly clients, individuals with disabilities, and those facing mental health challenges alongside substance use disorder.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Case Manager

Current Position
04.2024 - Current
  • Connect clients with essential community resources and services to meet daily living needs
  • Conduct comprehensive assessments to identify client barriers and develop individualized support plans
  • Maintain detailed case documentation and track client progress toward established goals
  • Advocate for clients to ensure access to healthcare, housing, employment, and social services

Mental Health Technician (On-Call)

Options for Southern Oregon
12.2022 - 04.2024
  • Provided direct care and supervision for clients in secured residential mental health facility
  • Conducted behavioral observations and documented client assessments for treatment team review
  • Implemented therapeutic interventions and crisis de-escalation techniques
  • Maintained accurate records of client interactions, incidents, and progress notes
  • Collaborated with interdisciplinary team to ensure continuity of care

Direct Care Provider/Caregiver

Oregon Department of Human Services/ADP
08.2021 - 12.2022
  • Delivered in-home personal care services to elderly clients and individuals with disabilities
  • Assisted with activities of daily living including bathing, grooming, meal preparation, and medication reminders
  • Provided companionship and emotional support to enhance clients' quality of life
  • Documented care provided and reported changes in client condition to supervisors

Education

High School Diploma -

Monterey Bay Academy
La Selva Beach, CA

Associate of Arts Degree - Liberal Studies

Merced College
Merced, CA
01.1997

Skills

  • Case Management
  • Client Advocacy
  • Mental Health Support
  • Crisis Intervention
  • Documentation
  • Assessment
  • Resource Coordination
  • Community Outreach
  • Direct Care
  • Personal Assistance
  • Customer Service
  • Communication
  • Event Planning
  • Project Management
  • Cultural Sensitivity
  • Diversity Awareness

Certification

Peer Support Specialist (PSS)- Adult Addictions.

Timeline

Case Manager

Current Position
04.2024 - Current

Mental Health Technician (On-Call)

Options for Southern Oregon
12.2022 - 04.2024

Direct Care Provider/Caregiver

Oregon Department of Human Services/ADP
08.2021 - 12.2022

High School Diploma -

Monterey Bay Academy

Associate of Arts Degree - Liberal Studies

Merced College
DESIREE MOURNING