Summary
Overview
Work History
Education
Skills
Timeline
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Desiree Ramirez

Phoenix,AZ

Summary

Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Corporate Food and Beverage Attendant

Compass Group, Eurest
01.2024 - Current
  • Contributed to positive team dynamics by actively participating in staff meetings, offering constructive feedback on opportunities for improvement, and supporting colleagues in their daily tasks.
  • Developed positive relationships with guests, leading to repeat visits and loyalty to establishment.
  • Contributed to increased customer satisfaction ratings by maintaining a clean, organized, and well-stocked Club Lounge area.
  • Supported safe environment by adhering to strict sanitation practices when handling food items or cleaning equipment and surfaces.
  • Assisted in training new Lounge Attendants for seamless integration into the team and high-quality service delivery.
  • Ensured prompt resolution of any guest complaints or concerns by taking ownership and escalating issues to management when necessary.
  • Excelled at multitasking; simultaneously managed multiple responsibilities such as greeting guests, answering inquiries, monitoring inventory levels, and overseeing general lounge upkeep as needed.
  • Cross-trained to handle different restaurant roles, including bar, kitchen, buffet station and supervising.
  • Maintained level head during high-volume periods with ease, prioritizing tasks while maintaining a friendly demeanor towards guests.
  • Assisted in maintaining a well-stocked and visually appealing buffet area, ensuring that all food items were fresh and replenished as needed.

Clinical Technician

Fastest Labs
05.2023 - 12.2023
  • Processed samples efficiently while adhering strictly to chain-of-custody procedures, helping maintain the integrity of collected data.
  • Reduced false positives by regularly calibrating testing equipment and following established guidelines.
  • Provided comprehensive training to new staff members, ensuring consistent quality in drug test administration.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Managed detailed records of all collected samples, maintaining an organized database for easy access and reference when needed.
  • Performed various specimen collections ranging from urine, nails, saliva,hair and DNA buccal swabs.
  • Improved patient satisfaction with compassionate bedside manner and clear communication skills.
  • Ensured a safe environment for patients by adhering to infection control procedures and proper equipment handling techniques.

Cashier

Walmart
09.2018 - 03.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Learned duties for various positions and provided backup at key times.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Oak Hills High School
Oak Hills, CA
05.2015

Skills

  • VIP guest handling
  • Strong multitasking
  • Attention to Detail
  • Teamwork and Collaboration
  • Reliable and Trustworthy
  • Food and beverage knowledge
  • Customer Service
  • Time Management
  • Organizational Skills
  • Team Leadership

Timeline

Corporate Food and Beverage Attendant

Compass Group, Eurest
01.2024 - Current

Clinical Technician

Fastest Labs
05.2023 - 12.2023

Cashier

Walmart
09.2018 - 03.2019

High School Diploma -

Oak Hills High School

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Desiree Ramirez