Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Rucker

Bridgeton,NJ

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Hardworking and disciplined with strong program management and team leadership skills. Adept at educating workers and resolving problems with a proactive approach. Natural leader works exceptionally well in both independent and team-centered roles. Expertise in test reporting and defect resolution, and adept in data entry concepts and processes. Leverages excellent analytical and programming skills to document and troubleshoot errors.

Overview

4
4
years of professional experience

Work History

Outbound Lead

Walmart Distribution Center
09.2024 - Current
  • Organized weekly meetings focused on continuous improvement initiatives, leading to more effective workflows within the outbound department.
  • Elevated employee morale by providing ongoing coaching, support, and recognition for outstanding performance.
  • Effectively implemented plan to have a quick start yielding 1-2 more hours of time management for engagement, projects to help with efficiency, in function if needed

Production Worker

Walmart Distribution Center
09.2021 - 09.2024
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Ability to work in multiple functions with minimal idle time
  • Data and product analysis to support distribution facility.
  • ICQA, picking, packing, and problem solving processing orders.
  • Fulfillment operations of small, medium. and large parcels

Administrative Coordinator

Service Master To The Rescue
09.2020 - 09.2021
  • Manage team of 50 individuals at several remote location, while keeping track of several different projects at the same time
  • Prepared detailed documents and reports in adherence administrative processes.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Collaborated in timely processing of billing and accounts receivables.
  • Worked closely with others to accomplish timely invoicing and accounts receivables.
  • Bill unresolved accounts from 5 years prior in order to update record books and billable work for Fire remediation, water and mold mitigation.
  • Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
  • Recommended changes to company culture to improve safety and meet changing demands.
  • Provided guidance, advice and training to improve business' understanding of related laws and regulatory requirements.

Optometric Technician

Advanced Eye Group
02.2021 - 07.2021
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Gathered, charted and analyzed patient history data and discussed key points with clinicians.
  • Assisted with dilating patients or using eye medications when directed by optometrist
  • Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.

Education

Bachelor of Science - Biological And Physical Sciences

Rowan University
Glassboro, NJ
05.2019

Associate of Science - Biomedical Science, Applied Science in Health

Cumberland County College
Vineland, NJ
05.2014

Skills

  • Complex Problem-Solving
  • Microsoft Suite
  • Interpersonal and organizational Skills
  • Data Quality Assurance Processes
  • Statistical Analysis
  • ECommerce and fulfillment operations of parcels
  • Safety Planning

Timeline

Outbound Lead

Walmart Distribution Center
09.2024 - Current

Production Worker

Walmart Distribution Center
09.2021 - 09.2024

Optometric Technician

Advanced Eye Group
02.2021 - 07.2021

Administrative Coordinator

Service Master To The Rescue
09.2020 - 09.2021

Bachelor of Science - Biological And Physical Sciences

Rowan University

Associate of Science - Biomedical Science, Applied Science in Health

Cumberland County College
Desiree Rucker