Desiree Ruiz
Security Guard
St Louis,Missouri
Summary
Im a self-motivated and dedicated team player committed to ensuring the safety and security of all individuals within the premises. Experienced in monitoring and securing premises, utilizing effective communication and quick decision-making skills to manage incidents and emergencies efficiently. Proven track record of maintaining a safe environment through diligent surveillance and proactive threat assessment. Excellent organizational skills and talent for overcoming customer objections aswell.
Overview
9
9
years of professional experience
17
17
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Security Guard
Allied Universal
11.2024 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Guard
Gardaworld
05.2024 - 10.2024
- Patrolled premises regularly to maintain order and establish security presence.
- Performed routine checks of doors, windows, and gates for security breaches.
- Observed, reported and documented suspicious activities to management.
- Checked and verified photo identification prior to granting facility access.
Dialysis Technician
Fresenius Medical Center
06.2022 - 03.2024
- Performed patient assessments before dialysis treatments, including vital signs and weight checks.
- Ensured all safety protocols were followed while performing duties in the dialysis unit.
- Evaluated access sites for infection or other complications prior to initiating treatment.
- Performed daily maintenance on dialysis machines, such as cleaning and sterilization.
- Administered medications as ordered by a physician before and or after dialysis treatments.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Utilized medical software to document and track patient progress.
- Monitored patient vital signs, lab results and other indicators of health.
Online Grocery Associate
Walmart
07.2020 - 04.2022
- Assisted teammates with daily tasks during peak periods.
- Responded promptly to inquiries from customers regarding their online grocery orders.
- Maintained accurate records of all orders placed through the website.
- Resolved customer service issues promptly while providing excellent customer service.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Demonstrated strong attention to detail while handling complex or special requests from customers, ensuring their needs were met effectively.
Factory Security Guard
Iowa Premium Beef
07.2018 - 06.2020
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Monitored employees entering and leaving the property, inspecting parcels or packages.
- Circulated among visitors, patrons, and employees to preserve order and protect property.
- Completed security forms to document losses of property or personal injury.
- Analyzed video surveillance footage.
Spectrum Telemarketer
Thomas Cardella Associates
08.2016 - 06.2018
- Asked relevant leading questions to understand customer needs.
- Consistently exceeded weekly and monthly sales goals.
- Provided accurate product information to customers in order to meet their needs.
- Sold additional services by recognizing opportunities to up-sell accounts.
- Built relationships with customers using strong persuasion and active listening skills.
- Utilized effective time management strategies to prioritize tasks for optimal productivity.
- Exceeded personal sales goals regularly, contributing significantly to the success of the team as a whole.
Education
High School Diploma -
Marshalltown High School
Marshalltown, IA05-2018
No Degree - CNA License
Marshalltown Community College
Marshalltown, Iowa 05.2001 -
Skills
- Customer Service
- Surveillance Skills
- Policy Development
- Incident Reporting
- Patient Relations
- Emergency Response
- HIPAA Compliance
- Security operations experience
- CPR Trained
- Customer engagement
Certification
Security License
Timeline
Security Guard
Allied Universal
11.2024 - Current
Security Guard
Gardaworld
05.2024 - 10.2024
Dialysis Technician
Fresenius Medical Center
06.2022 - 03.2024
Online Grocery Associate
Walmart
07.2020 - 04.2022
Factory Security Guard
Iowa Premium Beef
07.2018 - 06.2020
Spectrum Telemarketer
Thomas Cardella Associates
08.2016 - 06.2018
No Degree - CNA License
Marshalltown Community College
05.2001 -
High School Diploma -
Marshalltown High School
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