Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Desiree Saenz

Austin,TX

Summary

Kind, gentle professional with in-depth knowledge of handling animals of various breeds, sizes and temperaments. Enthusiastic individual dedicated to health and well-being of pets. I have had a passion for animals my whole life from family pets to being apart of Future Farmers of America to making working with animals my career. I am a detail-oriented team player with strong organizational skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pet Stylist

Petsmart
05.2023 - Current
  • Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
  • Collaborated with team members to ensure smooth daily operations, consistently meeting scheduling demands and maintaining high-quality standards.
  • Groomed 30 dogs per week, using various tools such as sheers, nail clippers, blades, brushes and de-matting and de-shedding combs.
  • Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners.
  • Built strong client relationships through excellent communication and customer service skills, leading to increased repeat business.
  • Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
  • Balanced multiple appointments simultaneously without compromising attention to detail or customer satisfaction levels.
  • Maintained a clean and safe working environment for both pets and staff, reducing the risk of injuries or accidents.

Veterinary Technician

Laredo Animal Care Services
08.2022 - 05.2023
  • Assisted in euthanasia procedures with empathy and compassion.
  • Administered medications to animals, ensuring proper dosage and administration techniques.
  • Administered vaccinations to intake animals upon arrival.
  • Properly restrained animals to protect coworkers from potential harm.
  • Reported any sick or injured animals to lead technician and followed treatment plan.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.

Stay at Home Mom

Self
05.2020 - 08.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

High School Diploma -

United High School
Laredo, TX
06.2015

Skills

  • Strong Communication Skills
  • Patience and Empathy
  • Hygiene and Cleanliness
  • Animal Behavior Knowledge
  • Physical stamina and strength
  • Professional Appearance
  • Basic Animal First Aid

Certification

  • ACO - Certified Animal Control Officer (Department of State Health Services Zoonosis Control; Basic ACO training course) Completed March 8-10, 2023
  • Certified Euthanasia Technician; Completed February 9th, 2023

Languages

Spanish
Native or Bilingual

Timeline

Pet Stylist

Petsmart
05.2023 - Current

Veterinary Technician

Laredo Animal Care Services
08.2022 - 05.2023

Stay at Home Mom

Self
05.2020 - 08.2022

High School Diploma -

United High School

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Desiree Saenz