Desiree Singleton
Fayetteville,North Carolina
Summary
Seeking an entry-level position where I can grow my skills as a marketing professional and contribute to the overall success of your company. My previous experiences as a highly disciplined and hardworking individual along with top-notch sales skills have helped shape me in this industry and have given me a basis from which to grow.
Overview
6
6
years of professional experience
Work History
Management Assistant
Enterprise Rent-A-Car
Fayetteville, North Carolina
04.2023 - Current
- Prepare and edit documents and reports for senior management
- Respond to inquiries from internal and external contacts
- Monitor budgets and expenditures
- Monitor and analyze performance metrics to ensure that goals are met or exceeded
- Research and compile data from various sources to support decision making
- Track progress against objectives and provide updates to senior management
- Provide administrative support to the team, including filing and organizing documents
- Assisting in the training and development of new hires
- Greeted members, prospective members, and guests, providing exceptional customer service
- Handled all front desk related activities.
Merchandising Sales Associate
Lowe's Home Improvement
Greensboro, North Carolina
01.2022 - 04.2023
- Ensure the maintenance of the store visual merchandising is kept to the highest standards
- Supports the visual and store management/team on daily visual merchandise presentation standards
- Constantly maintains store appearance to ensure that it is neat, orderly, and well stocked to meet the Company’s visual merchandising standards
- Communicating daily with the Merchandise Supervisor to gain updated guidance on program execution for reporting damaged products
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Identifying display opportunities and maximizing display positioning
- Maintain and uphold merchandising price changes and follow established merchandising procedures and standards
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
Front Desk Team Member
Planet Fitness
Greensboro, North Carolina
06.2021 - 11.2021
- Greeted members, prospective members, and guests, providing exceptional customer service
- Responded to member questions and concerns in a timely and professional manner
- Elevated all member concerns to Assistant Manager or Manager as needed
- Handled all front desk related activities (answer phone, and check members in the facility)
- Created marketing fundraising campaigns flyers
- Provided prospective members a tour then assisted them with the new account sign-up process
- Facilitated needed updates to member’s accounts
- Assisted in maintaining the neatness and cleanliness of the club.
Customer Service/Cashier
Ross Dress for Less
Fayetteville, North Carolina
10.2018 - 07.2019
- Perform specialized clerical functions, including compiling and arranging data, making computations, designing and preparing reports, processing and coding documents, and maintaining specialized and comprehensive records and filing documentation
- Manage routine clerical support duties, including copying, distributing mail, visitor registration, and maintaining records and files following standard operating procedures (SOPs)
- Handle incoming calls, communications, and subsequent requests, as well as routine email and mail correspondence and direct inquiries to the appropriate party
- Maintain office files; oversee inventory by ordering and maintaining supplies.
Education
Bachelor of Science - Marketing
North Carolina Agricultural and Technical State University
05.2021
01.2021
Skills
- Technical Skills
- Microsoft Office Suite
- Excel
- PowerPoint
- Word
- Microsoft Outlook
- QuickBooks
- Photocopier
- Scanner
- Fax
- Core Competencies
- Active Listening
- Creative Problem Solver
- Customer Service
- Interpersonal Skills
- Leadership Skills
- Time Management
- Written & Verbal Communications
- Data Collection
- Client Engagement
- Notetaking
- Content Creation
- Data Analysis
- Planning events
- Social Media
- Competitive Analysis
- Content Marketing
Timeline
Management Assistant
Enterprise Rent-A-Car
04.2023 - Current
Merchandising Sales Associate
Lowe's Home Improvement
01.2022 - 04.2023
Front Desk Team Member
Planet Fitness
06.2021 - 11.2021
Customer Service/Cashier
Ross Dress for Less
10.2018 - 07.2019
Bachelor of Science - Marketing
North Carolina Agricultural and Technical State University