Desiree Slade
Summary
Detail-oriented professional with over 5 years of clerical, administrative, and data entry experience. Skilled in accuracy, efficiency, and high-volume processing, seeking to contribute as a Data Processor by leveraging strong organizational skills, attention to detail, and proficiency with office and database software.
Overview
13
13
years of professional experience
Work History
Inside Sales Representative / Administrator
iDocket
Remote
10.2021 - Current
- Entered and maintained large volumes of client and case data in CRM and proprietary databases with accuracy.
- Processed billing inquiries and ensured accurate invoices for Public Services clients.
- Managed clerical staff, organized workflows, and maintained paper/electronic filing systems.
- Conducted virtual presentations and documented client interactions for accurate records.
- Consistently met performance targets, demonstrating strong accountability and urgency.
Transaction Processing Agent
Rekor Recognition System, Inc.
Remote/Columbia, MD
05.2017 - 02.2020
- Processed traffic camera violations, created court dockets, and maintained daily inventory using Excel.
- Managed sensitive court documents and correspondence with law enforcement officials.
- Entered, verified, and filed high-volume data with strict attention to accuracy.
- Trained new staff on data processing procedures and compliance standards.
Call Center Agent
HealthStream
Laurel, MD
09.2016 - 04.2017
- Recorded detailed information from hospital patient interactions into databases.
- Maintained confidentiality and accuracy while documenting sensitive medical records.
- Adapted to medical terminology and ensured consistent, precise data entry.
Supervisor
Pizza Hut
08.2012 - 06.2016
- Scheduled and supervised staff while maintaining detailed inventory and cash deposit records.
- Implemented process improvements to ensure accuracy in reporting and record-keeping.
Education
Bachelor of Science - Psychology
University of Maryland Global College
05.2024
Associate of Arts - Criminal Justice
Howard Community College
05.2015
High School Diploma -
Reservoir High School
06.2012
Skills
- Data entry accuracy
- High-volume processing
- Proficiency in Microsoft Word
- Proficiency in Excel
- Database management
- Strong attention to detail
- Clerical administration
- Record-keeping
- Ability to meet deadlines under pressure
- Excellent communication skills
- Teamwork skills
- Typing speed: 45 WPM
Volunteer Experience
- Assisted elementary school staff with administrative tasks, creating IEPs, medical plans, and safety protocols.
- Supported students with technology and typing skill development.
Timeline
Inside Sales Representative / Administrator
iDocket
10.2021 - Current
Transaction Processing Agent
Rekor Recognition System, Inc.
05.2017 - 02.2020
Call Center Agent
HealthStream
09.2016 - 04.2017
Supervisor
Pizza Hut
08.2012 - 06.2016
Bachelor of Science - Psychology
University of Maryland Global College
Associate of Arts - Criminal Justice
Howard Community College
High School Diploma -
Reservoir High School
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