Inside Sales Representative with proven skills in customer inquiries, sales order processing, and financial accuracy. Committed to enhancing customer experiences and ensuring seamless operational efficiency.
Overview
1
1
Certification
4
4
years of professional experience
Work History
ForkLift Operator - Inside Sales Representative
Oldcastle APG
Asheville - Franklin , NC
08.2024 - Current
Managed customer inquiries and provided product information efficiently.
Processed sales orders and ensured accurate entry into the system.
Assisted customers in product selection based on their needs and preferences.
Participated in training sessions to enhance sales techniques and product knowledge.
Provided customers with product information, pricing and availability.
Scheduled deliveries and pickups based on customer requests and availability.
Managed incoming calls to coordinate transportation services efficiently.
Managed a large volume of phone calls while ensuring accuracy in data entry.
Assigned drivers to appropriate routes based on customer needs.
Scheduled loads according to priority and available equipment.
Bookkeeper
Ingles
waynesville, NC
03.2022 - 07.2024
Maintained organized financial documentation for audits.
Assisted in preparing monthly financial reports for management review.
Conducted monthly bank reconciliations.
Ensured accuracy in all accounting entries and records.
Performed month-end closing activities.
Education
High School Diploma -
Tuscola High School
Waynesville NC
06-2024
Some College (No Degree) - Electrical Systems And Technologies
Haywood Community College
Waynesville NC
Skills
Customer relationship management
Product knowledge
Sales order processing
Data entry accuracy
CRM software usage
Telephone communication
Time management
Email and phone etiquette
Adept multi-tasker
Forklift operation
Inventory management
Equipment maintenance
Microsoft office
CPR certification
Certification
Electrical Systems and Technologies
Timeline
ForkLift Operator - Inside Sales Representative
Oldcastle APG
08.2024 - Current
Bookkeeper
Ingles
03.2022 - 07.2024
High School Diploma -
Tuscola High School
Some College (No Degree) - Electrical Systems And Technologies