Years of professional experience.
Hi, I’m
Desiree Vu
Sales Development Representative
Kent,WA
Summary
A collaborative leader with dedication to partnering with team members to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
Work History
CharacterStrong, LLCAuburn, WA
Sales Development Representative
01.2022 - Current
Job overview
- Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Consistently exceeded quarterly quotas through diligent prospecting efforts, strategic account management, and persistence in closing deals.
- Maintained high levels of customer satisfaction by providing exceptional support throughout the entire sales process – from initial inquiry to post-sale followup.
- Fostered a competitive yet supportive team environment that encouraged individual growth while driving collective success towards shared goals.
CharacterStrong, LLCAuburn, WA
Office Administrator
08.2020 - 03.2022
Job overview
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Supported departmental goals with the coordination of inter-departmental meetings and collaborative initiatives.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Reduced administrative errors by diligently maintaining accurate records.
Education
Highline CollegeDes Moines, WA
Associate of Arts Degree in Business
06.2022
University Overview
- Awarded: 2018-2019 Phi Theta Kappa Honor Society Recipient
- 3.93 GPA
Thomas Jefferson High SchoolAuburn, WA
High School Diploma
06.2020
University Overview
- Awarded: 2017 IB Learner Profile Recognition (Caring), 2017 Female Mentor of the Year, 2018 Heart of a Raider, 2018 IBMYP Special Recognition, 2019 Leadership Teaching Assistant of the Year.
- 4.0 GPA
Skills
- Customer Relationship Development
- CRM Tracking & Management
- Cold-Calling
- Excellent Customer Service
- Lead Qualification & Prospecting
- Self-Motivated
- Organizational Skills
- Administrative Support
- Teamwork and Collaboration
Timeline
Sales Development Representative
CharacterStrong, LLC
01.2022 - Current
Office Administrator
CharacterStrong, LLC
08.2020 - 03.2022
Highline College
Associate of Arts Degree in Business
Thomas Jefferson High School
High School Diploma
Volunteer Experience
Teaching Assistant
Thomas Jefferson High School - Auburn, WA | September 2018 - June 2020
- Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Served as a mentor to new teaching assistants, providing guidance on effective strategies for classroom management