Desiree Watson
North Las Vegas,NV
Summary
Results-driven sales professional with over 10 years of experience in dynamic retail environments, adept at increasing revenue and fostering strong client relationships. Proven ability to lead teams, implement effective strategies, and optimize operational efficiencies. Skilled in multitasking, communication, and consumer sales, consistently driving performance and productivity. Committed to personal and team growth, leveraging expertise to elevate sales processes, and enhance customer experiences. Passionate about contributing to a thriving team while achieving ambitious sales goals.
Overview
14
14
years of professional experience
Work History
Key Holder
Rothy's
Roseville
11.2024 - 11.2025
- Directed team initiatives to accelerate sales and surpass targets in dynamic retail environment.
- Enhanced customer experience through effective communication and problem-solving strategies.
- Implemented inventory management techniques to optimize product availability and minimize waste.
- Trained and mentored new staff, fostering a collaborative team atmosphere.
- Analyzed sales data to identify trends and develop targeted sales strategies.
Assistant Manager
Rothy's
San Jose
01.2022 - 11.2024
- Coached and mentored employees to help them reach their full potential, resulting in a 15% increase in productivity.
- Developed and monitored KPIs to ensure that goals and objectives were met on time and within budget.
- Implemented an inventory management system to optimize limited stockroom space while still maintaining a positive merchandise flow to the store front and keeping highly sought out items in-stock.
Front End Supervisor
Eli Thomas Menswear
San Jose
09.2018 - 01.2022
- Helped garner business and client relations, increasing retention and creating further sales opportunities.
- Managed the front-end of the house consisting of 2-3 cashiers, 3-4 menswear specialist salespersons, and 4-5 atelier tailors.
- Maintained scheduling across all departments, synergized workflows, decreased downtime, and curated mannequins daily to showcase the constantly evolving inventory of high end menswear.
Caregiver/Healthcare Provider
Maxim
San Jose
03.2018 - 08.2018
- Developed and implemented a well thought out regime to better stimulate and energize different patience demands and limitations.
- Saw an increase in overall patient mental health when brought into pre-established strenuous environments.
- Worked in home to help clients with daily activities, such as bathing and bathroom functions, feeding, grooming, taking medication, and some housework.
- Specializing in working with special needs children such as those with autism, muscular dystrophy, and cerebral palsy.
- Created a positive and safe environment for children and the elderly.
Front End Supervisor
DD's Discount
San Jose
11.2016 - 06.2017
- Sales mentor as well as responsible for maintaining front end, properly restocking end caps while keeping contents up to date with current market trends.
- Duties include, opening/closing of store, cash office management, shipment intake organization, re-stocking of the general sales area and maintaining an upbeat sales environment to better promote team synergizes.
Supervisor
Crocs
Milpitas
06.2016 - 11.2016
- Brought in to organize associates and conduct opening and closing procedures.
- Responsible for the general upkeep of the store including store cleaning, restocking of the sales floor and stockroom management.
- Mentors sales floor team to push high productivity with an attention to customer retention.
- Consumer sales specialist able to properly match the product with the customers need.
Store Manager
Piercing Pagoda
02.2016 - 06.2016
- Promoted to Store Manager.
Assistant Manager
Piercing Pagoda
Milpitas
02.2015 - 02.2016
- Main keyholder responsible for daily store operations.
- Responsibilities include scheduling, sales auditing, marketing, mentoring, piercing and training.
- Mentored current and incoming supervisors on brand excellence and maintaining a positive team environment.
- Weekly sales matrix creation to improve sales.
- Constantly staying on top of trends regarding jewelry and precious metals.
Supervisor
Piercing Pagoda
Milpitas
09.2011 - 02.2015
- Kept up to date store appearances to stay competitive in a constantly evolving sales area, associate training, as well as daily and quartly refreshers to stay on the cutting edge of fine jewelry.
- Kept store up to date with constantly changing promotions and offers.
- Provided a positive piercing and jewelry shopping experience for customers.
- Ensuring all safety guidelines and company policies are followed by co-workers.
Education
High School Diploma -
Piedmont High School
San Jose, CA05-2011
Skills
- Ability to Multitask
- Ability to Work in a Team
- Adaptability
- Communication Skills
- Consumer Sales
- Customer Service
- Effective Time Management
- Fast Learner
- Sales
- Scheduling
- Employee coaching
- KPI development
- Team training
- Inventory management
- Sales analysis
- Effective communication
- Problem solving
- Client relations
- Time management
Languages
- English
- French
- Portuguese
- Spanish
References
References available upon request
Hobbies and Interests
- Reading
- Fashion
- Jewelry
- Writing
- Music
- Drawing
Personal Information
Title: Sales Manager
Date Of Birth
11/02/92, Waco, TX
Timeline
Key Holder
Rothy's
11.2024 - 11.2025
Assistant Manager
Rothy's
01.2022 - 11.2024
Front End Supervisor
Eli Thomas Menswear
09.2018 - 01.2022
Caregiver/Healthcare Provider
Maxim
03.2018 - 08.2018
Front End Supervisor
DD's Discount
11.2016 - 06.2017
Supervisor
Crocs
06.2016 - 11.2016
Store Manager
Piercing Pagoda
02.2016 - 06.2016
Assistant Manager
Piercing Pagoda
02.2015 - 02.2016
Supervisor
Piercing Pagoda
09.2011 - 02.2015
High School Diploma -
Piedmont High School