Melissa Lujan

Socorro,TX

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

years of professional experience

Work History

Baker / Key Holder

Crumbl Cookies

01.2025 - 10.2025

Managed a daily production schedule of fresh-baked goods
Worked alongside a team of bakers, ensuring adherence to recipes and standards
Utilized a variety of baking equipment to create complex desserts with intricate designs
Coordinated with front-of-house staff to ensure timely delivery of baked goods
Efficiently selecting, packing, and loading customer orders into vehicles while providing friendly service
Maintained a high-level of sanitation and hygiene standards as per health regulations
Responsible for opening the store and managing security alarms

Hostess

Olive Garden Restaurant

11.2022 - 08.2023

Greeted guests, managed reservations, and wait times to ensure all guests were seated promptly
Ensured that the restaurant was clean, neat, and well-maintained at all times
Updated shift schedules to ensure smooth operations during peak hours
Ensured that each guest received prompt and courteous service, increasing customer retention
Addressed customer complaints and inquiries politely and professionally to ensure customer satisfaction

Seasonal Sales Associate

Kirkland's

11.2022 - 01.2023

Assisted customers in product selection, enhancing overall shopping experience.
Operated point-of-sale system accurately to process transactions efficiently.
Maintained store displays to ensure an appealing and organized presentation of merchandise.
Collaborated with team members to achieve monthly sales goals and improve service delivery.
Supported promotional events by setting up displays and engaging with customers effectively.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Rotated stock and restocked shelves to maintain product availability and store appearance.

Retail Sales Associate

Kohl's

09.2020 - 09.2021

Greeted customers in a timely and friendly manner
Identified customer needs and provided solutions through product recommendations
Maintained accurate inventory records and restocked shelves as needed
Maintained a clean, organized, and inviting store environment
Efficiently selecting, packing, and loading customer orders into vehicles while providing friendly service

Education

High School Diploma -

America's High School

05-2019

Skills

Attention to detail
Time management
Decision making
Critical thinking
Problem solving
Leadership skills
Adaptability

Creativity
Ability to work in a team
Works well under pressure
Communication skills
Customer service skills
Ability to multitask

Timeline