Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
18
18
years of professional experience
Work History
Assistant Food Service Leader
Kwik Trip
Wisconsin Rapids, Wisconsin
09.2017 - Current
Fostered positive work environment by encouraging teamwork among staff members.
Oversaw multi-unit foodservice format with culture of collaboration, consensus-building and discipline.
Maximized team contributions through leadership, mentoring and engagement.
Addressed customer concerns or complaints promptly to maintain positive dining experience for all guests.
Managed daily food service operations to ensure customer satisfaction and compliance with regulations.
Maintained company standards for implementation and management of foodservice initiatives.
Evaluated employees' performance through periodic reviews and provided constructive feedback for improvement.
Kept team performing well and operating smoothly through regular staff meetings.
Responded quickly to equipment malfunctions or breakdowns by contacting appropriate repair services.
Kitchen Manager
Valero
Conroe, Tx
11.2013 - 01.2015
Managed performance of kitchen employees with regular evaluations, coaching and support.
Achieved food preparation goals for consistent quality and freshness.
Fostered positive working environment for all employees.
Managed kitchen staff and coordinated food orders.
Trained new employees on kitchen procedures and policies.
Adapted to fast-moving situations, utilizing problem-solving in complex circumstances.
Controlled infection and contamination risk factors with consistent enforcement of cleaning and sanitation procedures.
Developed and maintained consistency in kitchen operations with regular meetings and organized training.
Confirmed pull thaw usage to verify frozen items were safely thawed.
Completed accident reports thoroughly and communicated with risk manager to reduce future hazards.
Maintained kitchen equipment through preventative maintenance, repairs and security measures.
Prep Cook
Burger King
Manitowoc, Wi
08.2012 - 10.2013
Assisted senior kitchen staff with meeting demands of fast-paced kitchen operations.
Created base ingredients for meals and garnishes for dishes.
Kept kitchen stocked and stations ready, using pre-opening hours to fully prepare for each day's work.
Measured and weighed food portions according to recipe instructions.
Independent Contractor
Self Employed
Manitowoc, Wisconsin
07.2008 - 01.2012
Worked from home or non-traditional workspace, enabling flexible work schedule and work-life balance.
Built and maintained excellent working relationships with peers.
Developed lasting relationships with clients through repeated projects and good performance.
Worked with other freelancers to provide expertise in niche areas.
Communicated clearly and professionally with clients and other freelancers, both directly and through project managers.
Followed instructions and prioritized assignments to meet deadlines.