Results-driven professional recognized for strong leadership and communication skills. Experience in coordinating operations to improve service speed while maintaining high sanitation standards and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Assistant Food Service Leader
Kwik Trip
Kenosha, WI
04.2024 - Current
Supervised food preparation and service operations ensuring compliance with health standards.
Trained new team members on safety protocols and customer service best practices.
Coordinated inventory management and restocking to minimize waste and maximize efficiency.
Implemented procedures to enhance food quality and presentation for customer satisfaction.
Streamlined communication between kitchen staff and front-of-house to improve service speed.
Monitored equipment functionality, reporting issues promptly for maintenance resolution.
Developed training materials to support ongoing staff development and operational excellence.
Team Member
Kwik Trip
Kenosha, WI
09.2022 - Current
Implemented safety protocols, ensuring compliance with health regulations and enhancing patron safety.
Resolved customer inquiries and complaints effectively, maintaining high satisfaction levels among guests.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Team Member
Cinemark Tinseltown
Kenosha, WI
05.2021 - 09.2022
Provided excellent customer service in fast-paced environment, enhancing guest experiences.
Operated point-of-sale systems efficiently, ensuring accurate transactions and cash handling.
Collaborated with team members to maintain cleanliness and organization throughout the theater.
Monitored movie schedules and seating arrangements, optimizing guest flow during peak times.
Worked different stations to provide optimal coverage and meet production goals.
Assistant Food Service Leader at St. Louis Psychiatric Rehabilitation CenterAssistant Food Service Leader at St. Louis Psychiatric Rehabilitation Center