DESIREE ZUNIGA
McAllen,Tx
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Assistant
Turnaround Consulting Services
01.2025 - 05.2025
- Completed multiple tasks simultaneously to optimize project completion.
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
- Assisted project managers in achieving timely completion of projects through diligent monitoring and tracking of deadlines.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
Warehouse Mechanical Clerk
Born Industrial
05.2024 - 07.2024
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
- Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
- Assisted in blueprint reading and interpretation for accurate alignment of parts during assembly process.
- Worked well in a team setting, providing support and guidance.
Warehouse Clerk
Born Industrial LLC
01.2024 - 04.2024
- Assisted in blueprint reading and interpretation for accurate alignment of parts during assembly process.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Developed strong relationships with key suppliers, fostering a collaborative environment for effective negotiations.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Safety Technician
Onpoint Industrial Services
09.2023 - 09.2023
- Proactively addressed potential hazards or equipment malfunctions before they escalated into serious problems.
- Conducted regular reviews of safety documentation and procedures to ensure accuracy, consistency, and compliance with regulatory requirements.
- Contributed to successful project outcomes by accurately interpreting blueprints, specifications, and technical documentation.
- Increased employee awareness of safety practices through consistent communication and education on safe work procedures.
Turnaround Clerk
Born Industrial LLC
05.2023 - 08.2023
- Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
- Sorted and delivered materials to different work areas and staff making sure it was the correct material stated on the blueprints.
- Reduced payroll errors by meticulously reviewing timesheets and resolving discrepancies before final submission.
TA Clerk
Born Industrial LLC
02.2022 - 06.2022
- Processing New Contractor hires with DISA standards.
- Assisting with site specific orientation for Refinery.
- Complex and diversified clerical duties for a particular group, project or office location under limited supervision: work from home as well in payroll, payables, and receivables transaction.
Site Manager
Curative Inc
05.2021 - 02.2022
- Understand and comply with applicable federal, state and local laws and company polices. Maintain all HIPPA standards and complied with OSHA regulations.
- Monitored multiple worksite personnel to maintain high levels of performance and standards.
- Maintained payroll data, disciplinary actions, attendance and delivered materials to job sites on time and in good condition.
Site Technician
DAVACO
02.2021 - 05.2021
- Assisted in the training of new employees, ensuring adherence to safety protocols and standard operating procedures.
- Maximized equipment performance through regular maintenance checks and troubleshooting issues as they arose.
- Conducted quality control checks to ensure compliance with industry standards and client requirements throughout project duration.
CSR
Charter Communnications
04.2017 - 04.2017
- Improved customer retention rates with exceptional product knowledge and personalized service recommendations.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Provided comprehensive training for new team members, resulting in faster onboarding and better overall performance.
CSR Trainer
Teletech Bank Of America
06.2015 - 07.2016
- Served as a liaison between internal teams and customers during critical situations, facilitating open communication channels for swift issue resolution.
- Trained new personnel regarding company operations, policies and services.
- Cross-trained and backed up other customer service managers.
Sales Associate
JCPenney
07.2011 - 04.2013
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Combination Welding - Welding
South Texas College
12.2023
Structural Welding Certificate - Welding
South Texas College
05.2023
High School Diploma -
Weslaco East High School
06.2011
Skills
- Call center experience
- Staff management
- Recordkeeping strengths
- Project management
Certification
- TWIC
- OSHA 10
- Basic Plus
- AWS- FCAW-ALL - A36
- GTAW- 6G- A36
Timeline
Project Assistant
Turnaround Consulting Services
01.2025 - 05.2025
Warehouse Mechanical Clerk
Born Industrial
05.2024 - 07.2024
Warehouse Clerk
Born Industrial LLC
01.2024 - 04.2024
Safety Technician
Onpoint Industrial Services
09.2023 - 09.2023
Turnaround Clerk
Born Industrial LLC
05.2023 - 08.2023
TA Clerk
Born Industrial LLC
02.2022 - 06.2022
Site Manager
Curative Inc
05.2021 - 02.2022
Site Technician
DAVACO
02.2021 - 05.2021
CSR
Charter Communnications
04.2017 - 04.2017
CSR Trainer
Teletech Bank Of America
06.2015 - 07.2016
Sales Associate
JCPenney
07.2011 - 04.2013
Structural Welding Certificate - Welding
South Texas College
High School Diploma -
Weslaco East High School
Combination Welding - Welding
South Texas College
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