Desiree R. Duque
El Paso,Texas
Summary
Accomplished Medical Device Sales Representative with a proven ability to drive sales growth and exceed targets in El Paso, TX, and Las Cruces, NM. Renowned for building strong relationships with healthcare professionals and delivering exceptional customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Device Sales Representative
Paragon
El Paso, TX
04.2022 - 06.2024
- Collaborated closely with surgeons to understand and address their specific challenges, recommending optimal products for superior patient outcomes.
- Leveraged market research, networking, and social media to continuously identify new opportunities and maintain a strong competitive edge
- Regularly visited clinics and surgery centers to foster robust relationships and ensure surgeons were informed of the latest developments
- Approached cold calls with well-defined objectives and follow-up plans, ensuring every interaction was purposeful and effective
- Spearheaded expansion and development initiatives in the Foot and Ankle Products sector, driving substantial growth in this specialized area.
- Negotiated prices, sales terms, and service agreements for the South Denver territory with skill and proficiency
- Exceeded my annual sales quota by 110% in 2023, demonstrating exceptional dedication and drive.
- Achieved significant sales results in a fiercely competitive region.
- Showcased advanced surgical competency and deep product knowledge
New Hire Trainer/Server/Bartender
Union Drafthouse
El Paso, TX
12.2018 - 01.2023
- Met monthly and daily sales requirements
- Utilized suggestive selling techniques to increase sales
- Accurately completed cash register transactions and balanced daily
- Upsold and made recommendations based on customer preferences
- Worked quickly and effectively during busy hours, multitasking efficiently
- Managed stress in rush hours, maintaining a welcoming attitude
- Developed good interpersonal and customer service skills
- Demonstrated stamina during long, busy days while maintaining a positive attitude
- Developed teamwork skills and trained others to ensure smooth shifts during busy times
- Held while attending college:
New Hire Trainer/Team Lead/Server/Bartender
Texas Roadhouse
El Paso, TX
07.2014 - 12.2018
- Utilized suggestive selling techniques to increase sales
- Accurately completed cash register transactions and balanced daily
- Upsold and made recommendations based on customer preferences
- Worked quickly and effectively during busy hours, multitasking efficiently
- Managed stress in rush hours, maintaining a welcoming attitude
- Developed good interpersonal and customer service skills
- Trained new employees, ensuring they understood key job responsibilities
- Ensured the restaurant met monthly secret customer service examination goals
- Gained four years of customer service experience.
Education
Bachelor of Criminal Justice - Border Studies
The University of Texas
December.2018
Del Valle High School
05.2012
Skills
- Proficient in Microsoft Word, Excel and PowerPoint
- Customer service experience of 10 years
Certification
- OR and Sterile Field Training
- HIPAA
- Bloodborne Pathogens
- Aseptic Technique
- Electrical Safety Training
- Fire Safety Training
- National Patient Safety
- Radiation Safety Training
Languages
Spanish
Native or Bilingual
Timeline
Medical Device Sales Representative
Paragon
04.2022 - 06.2024
New Hire Trainer/Server/Bartender
Union Drafthouse
12.2018 - 01.2023
New Hire Trainer/Team Lead/Server/Bartender
Texas Roadhouse
07.2014 - 12.2018
Bachelor of Criminal Justice - Border Studies
The University of Texas
Del Valle High School