NICOLE PETERS

• Promoted and took control of the entire west region consisting of 12 states within the designated territory
• Strategically and successfully sold capital equipment along with a variety of devices utilizing an unlisted CPT code in various healthcare environments across the entire West region
• Ranked as the second highest seller nationwide in 2023, consistently achieving 115% of the quarterly targets
• Cultivated strong relationships with current and new accounts including physicians and staff resulting in increased product sales and customer loyalty
• Demonstrated teamwork by conducting training sessions and mentoring new sales members by providing instruction on product features, sales techniques, and procedure information

• Provided support to sales representatives by assisting and facilitating physician meetings, maintaining CRM updates and conducted training courses
• Offered guidance to physicians during procedures while proficiently managing and operating the equipment
• Executed product and procedure training to medical staff in hospitals and clinics
• Identified and pursued new business opportunities through cold calling, networking events, and attending conferences

• Utilized product knowledge and technical experience to offer tailored solutions for new and developing accounts
• Worked on the constant improvement of profitability, while maintaining strategic relationships with business partners
• Assisted sales director with phone calls, presentations, and on-boarding new customers
• Built trustworthy relationships with new accounts ensuring customer growth and success

• Greeted patients, took and recorded blood pressure, and taught proper oral hygiene techniques

• Worked chairside assisting with routine cleanings and advanced procedures with all dental specialties

• Performed full mouth x-rays on patients, with the use of both film and digital radiographs

• Assisted dentists by passing instruments, suctioning intraoral fluids, mixing materials for fillings and impressions

• Recorded exams and notes into the patient chart

• Educated customers on goods and products based on their purchasing needs

• Coordinated recruiting events to bring in new customers for wholesale purchases

• Established rapport with customers to build lasting relationships

• Increased sales by identifying customer needs and recommending complimentary products and services

• Provided excellent customer service through identifying customer's specific shopping needs and assisting them in a friendly and enthusiastic manner
• Assisted with the opening of a new store and constructed floor sets to attract customers to drive continuous sales and make products easily accessible
• Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.