Customer-oriented Global Trade Compliance professional with extensive functional knowledge of US Customs and Border Protection laws and regulations as well as good knowledge of Other Government Agencies’ rules, regulations, and requirements, including EAR and ITAR, and other applicable domestic and global trade laws and regulations. Highly organized and dedicated team member with almost 18 years of experience in the Customs and International Trade compliance fields, including 8.5 years in the Civil Aerospace and Defense Industry (Aerospace and Marine). US Citizen.
· Performed Global Trade Compliance Activities and acted as a subject-matter expert (SME)
· Developed and implemented procedures for international trade operations, including customs clearance processes.
· Assisted in the development of global trade strategies and ensured compliance with applicable laws and regulations.
· Reviewed and analyzed import and export data to identify discrepancies in trade compliance regulations.
· Verified customs documentation for accuracy and compliance with regulations.
· Determined and verified harmonized tariff classifications for various countries including the US, UK, SG, and others as well as origin of goods, duty rates and export control requirements.
· Researched and reviewed technical literature and engineering drawings to determine the correct tariff classifications. Achieved a high accuracy rate of assigned tariff numbers - around 99.9%.
· Researched and interpreted rulings, compliance publications, guidelines and customs regulations.
· Assisted in the preparation of binding rulings requests – Steel Wire, Brackets, Shaft Nuts and Cup Washers, and Tyranno Fiber.
· Collaborated with UK team members and assisted in the development and continual improvement of the “3 in 1 App” which is utilized by Rolls-Royce design engineers to input technical data for tariff and export classification purposes at the time of creation of new parts.
· Delivered continuous improvement of processes: Information Request Forms (IRFs), Work Instructions, Classification Guides, SOP and others. Collaborated on re-writing Rolls-Royce Compliance Manual.
· Maintained records of transactions related to imports in accordance with government regulations.
· Conducted research to stay current on new government regulations related to global trading practices.
· Assisted with resolving shipment clearance issues.
· Coordinated communication between internal departments regarding necessary documents for customs clearance purposes. Communicated effectively with external customers and Customs Brokers.
· Provided guidance and training to staff members on customs regulations and best practices.
· Audited files to verify completeness and accuracy of paperwork to prevent errors.
· Ensured compliance with all regulatory and legal requirements related to importing goods.
· Applied critical thinking and analytical abilities in the process of release and classification data input of international shipments.
· Processed daily import shipments for different shippers and consignees including the assignment of tariff classification to a wide range of commodities.
· Verified accuracy of documents such as commercial invoices, packing lists, etc. prior to submission to Customs authorities. Analyzed shipping documents for compliance with US CBP regulations as well as Partner Government Agencies’ rules, regulations, and requirements, ITAR, etc. Processed special shipments as an ECO Import Coordinator – FDA, ITAR, TSCA (chemicals), textiles, watches, etc.
· Worked in a time sensitive environment and maintained an excellent level of accuracy. Average efficiency rate during the last year with FTN was 98.89 % (takes into consideration the number of shipments processed and the accuracy level of processing the shipments).
· Trained and supervised new employees. Provided leadership and guidance to new and old employees.
Microsoft Office (Word, Excel, Outlook, PowerPoint, etc)
Microsoft Power BI
SAP - Enterprise Resource Planning ERP System
ACE - Automated Commercial Environment Software
PIEE (Procurement Integrated Enterprise Environment) – Government Contract Entitlement Submissions
FileMaker Pro – Imported Parts Classification Database and Entry Database; Export Database
Personal Computer; Fax Machine; Scanner; Printer; Multiline telephone system and other office equipment
Soft skills: Excellent oral and written communication skills; Complex and Independent Problem Solving; Critical Thinking; Independent Decision Making and Teamwork; Management of simultaneous tasks in a dynamic, global environment - prioritizing; Accountability; Adaptability and Flexibility; Active Listening; Strong Analytical skills; Attention to quality and accuracy; Continuous Improvement; Organizational Skills
Licensed Customs Broker - U.S. Customs and Border Protection
Certified Customs Specialist - Obtained certification from National Customs Brokers & Forwarders Association of America
Licensed Customs Broker - U.S. Customs and Border Protection
Certified Customs Specialist - Obtained certification from National Customs Brokers & Forwarders Association of America