Deslyn queeley
Lauderhill
Summary
Dynamic customer service professional with a proven track record at Home Depot, excelling in conflict resolution and database management. Adept at fostering positive relationships and enhancing customer satisfaction through effective communication and problem-solving skills. Committed to maintaining accurate records and supporting collaborative environments in fast-paced settings.
Overview
26
26
years of professional experience
Work History
Customer Service Representative
Home Depot, USA
North Hollywood
10.2023 - Current
- Answered customer inquiries via phone.
- Developed positive relationships with customers through friendly interactions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Registrar
MIAMI DADE COUNTY PUBLIC SCHOOLS
Miami
09.1999 - Current
- Developed strategies for maintaining up-to-date databases for student records management.
- Created detailed records of class schedules, grades, transcripts.
- Facilitated communication between faculty members, advisors, administrators and students.
- Coordinated with faculty to ensure course availability and scheduling.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Answered telephones; took messages; transferred calls to appropriate personnel.
- Updated and maintained databases with current information.
Education
Associate of Arts - Business Administration And Management
Miami Dade College
Miami, FL06-1994
Skills
- Customer service
- Database management
- Conflict resolution
- Record keeping
- Communication skills
- Product knowledge
- Problem solving
- Inbound and outbound calling
Timeline
Customer Service Representative
Home Depot, USA
10.2023 - Current
Registrar
MIAMI DADE COUNTY PUBLIC SCHOOLS
09.1999 - Current
Associate of Arts - Business Administration And Management
Miami Dade College
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