Desmond Barron
West Orange,NJ
Summary
I am extremely beneficial to any prospective employer because I am a hard worker. I am the employee that goes above and beyond my job description. An employee you can rely on to keep the business afloat while away. I am superior to any candidate because no matter the situation I am going to give my all everyday.
Overview
12
12
years of professional experience
Work History
Case Manager
Sbaiti Law & Co
Newark, NJ
10.2025 - 08.2026
- Coordinated case management services to ensure compliance with legal requirements and client needs.
- Facilitated communication between clients, attorneys, and external agencies to streamline case progress.
- Analyzed complex case information to identify potential challenges and propose effective solutions.
Customer Service Rep/Book Lead
Audible
Newark
09.2021 - 02.2025
- Resolved customer issues swiftly.
- Trained new team members, enhancing overall team performance and efficiency.
- Managed high-volume inquiries, maintaining a 98% response rate.
- Collaborated with cross-functional teams to streamline service processes.
- When Promoted to book lead my sole role was to recommend books for customers to purchase
Forklift Operator
Hello Fresh
Newark, NJ
02.2020 - 03.2021
- Operated forklifts to transport materials between loading, unloading, processing and storage areas.
- Ensured organization and security of all materials in storage area.
- Maintained forklift equipment to ensure proper functioning of the equipment.
- Completed forklift operator training annually, provided by company.
Paraprofessional
Newark Public Schools
Newark, NJ
08.2017 - 10.2019
- Secured, set up, and operated classroom technology and hands-on teaching materials and equipment.
- Assisted certified staff in devising strategies for reinforcing learning materials and developing student skills.
- Distributed teaching materials and arranged stations for specific activities.
- Communicated well with parents to involve each in educational processes and enhance student support.
Warehouse Associate
Arizona
Elizabeth, NJ
01.2015 - 06.2017
- Abided by all safety standards and OSHA regulations in warehouse environment.
- Organized and transported pallets to warehouse locations to maintain organized inventory areas.
- Fulfilled orders by collecting items from inventory and packaging for safe transport.
Customer Service Representative
Uhaul Moving and Storage
Elizabeth, NJ
04.2015 - 04.2017
- Managed inbound and outbound calls to respond to inquiries and resolve concerns.
- Provided solutions, recommendations, and replacements, using an empathetic approach and demeanor.
- Maintained Trucks i.e change/check fluids, tires, and equipment.
- Interacted with customers and completed sales at register
Education
Criminal Law
Some college, Bloomfield College
Bloomfield, NJ01-2014
High School Diploma - Criminal Law
University High School
Newark, NJSkills
- Proven Leader
- Team Player
- Fast Learner
- Organized
- Microsoft Office
- Public Speaking
- Time management
- Goal oriented
- Sales expertise
Timeline
Case Manager
Sbaiti Law & Co
10.2025 - 08.2026
Customer Service Rep/Book Lead
Audible
09.2021 - 02.2025
Forklift Operator
Hello Fresh
02.2020 - 03.2021
Paraprofessional
Newark Public Schools
08.2017 - 10.2019
Customer Service Representative
Uhaul Moving and Storage
04.2015 - 04.2017
Warehouse Associate
Arizona
01.2015 - 06.2017
High School Diploma - Criminal Law
University High School
Criminal Law
Some college, Bloomfield College