Summary
Overview
Work History
Education
Skills
Additional Information
Military Service
Personal Information
Timeline
Generic

Desmond Butler

Lawton,OK

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

15
15
years of professional experience

Work History

Administrative Assistant l

Animal Welfare City Of Lawton
Lawton, OK
01.2024 - Current
  • Ensured consistent high-level customer experience throughout their visit
  • Effectively input and extract animal information using specialized software for streamlined inventory management
  • Handled high volume of phone inquiries with accuracy and courtesy
  • Consistently delivered accurate and timely reports to support superintendent's decision making
  • Demonstrated proficiency in Microsoft Excel while ensuring proper organization and filing of financial records
  • Demonstrated dedication to fostering a thriving work environment by actively collaborating with colleagues.

Assistant Project Manager

TRACE INC.
Fort Sill, OK
04.2020 - 11.2021
  • Managed stocking and custodial staff to ensure compliance with Fort Sill Commissary contract guidelines.
  • Collaborated with DECA officials to optimize the commissary's operations and maintain seamless functioning.
  • Managed the hiring process and payroll adjustments for new employees as Assistant Project Manager. Provided assistance to employees on benefit inquiries, vacation requests, and general concerns typically handled by a human resource department.
  • Promoted to second in charge within one year, advancing from stocking positions.

Wireless Consultant

C&C Communications Sprint
Lawton, OK
10.2019 - 08.2020
  • Provided exceptional customer service with a focus on delivering the best wireless experience to all customers
  • Having gained the trust of my superiors as the second longest tenured employee, I was tasked with recruiting new staff, managing interview processes and overseeing employee training.
  • Revamped inventory management by transitioning from monthly to weekly product checks.
  • Handled bank deposits and processed payroll for store employees on a regular basis
  • Achieved perfect attendance throughout my tenure.

Friendly Expert

Communication Solutions, LLC
Duncan, OK
10.2018 - 06.2019
  • Ensured exceptional customer experience by delivering personalized solutions.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Processed transactions using a point-of-sale system.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.

Sales Associate/Assistant Store Manager

PREMIER LOCATIONS Authorized Agent of US Cellular
Lawton, OK
01.2017 - 11.2017
  • Provided excellent customer service, increased productivity, and efficiently managed inventory records
  • Handled tasks such as bank deposits, payroll management, and onboarding of new employees
  • Earned recognition as the top-performing Sales associate for June 2017.

Lube Technician

Toyota
Lawton, OK
06.2016 - 01.2017
  • Responsible for rotating tires and changing the oil on cars that are brought to the lube bay
  • Also perform multi point Inspections on all cars, ensure that each car is done proficiently and safely in a timely matter.

Banbury Operator

Goodyear
Lawton, OK
01.2014 - 12.2014
  • Executed responsibilities in chemical and rubber mixing for tire building.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.
  • Operated equipment and machinery according to safety guidelines.

Table Games Dealer

Comanche Nation Casino
Lawton, OK
08.2013 - 01.2014
  • Responsible for interacting with customers, and dealing table games, blackjack and three card poker specifically.

88M Truck Driver

United States Army
Fort Carson, CO
06.2009 - 05.2013
  • Maintained platoon issued trucks and delivered ammunition to different units of Fort Carson during range week and field exercises.
  • Ensured compliance with military regulations and laws.
  • Performed duties as a member of a security detail in support of high-level government officials.
  • Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
  • Displayed leadership in accomplishing assignments and learning new skills.

Education

Bachelor of Arts - audio production

Full Sail University
Winter Park, FL
09-2025

Diploma -

Cache High School
05.2007

Skills

  • Customer Service
  • Microsoft Office
  • Mathematics
  • Computer Skills
  • Microsoft Powerpoint
  • Retail
  • Sales
  • Time Management
  • Training
  • Data Entry
  • Merchandising
  • Human Resources
  • Project Management
  • Custodial Experience
  • Project Coordination
  • Store Management Experience
  • Customer service
  • Driving
  • Leadership
  • Retail sales
  • Store management
  • Microsoft Access
  • Interviewing
  • Payroll

Additional Information

Skills: good at math, people person, quick learner, flexible schedule, Service-Connected Disabled Veteran

Military Service

United States Army, E-4

Personal Information

Willing To Relocate: Anywhere

Timeline

Administrative Assistant l

Animal Welfare City Of Lawton
01.2024 - Current

Assistant Project Manager

TRACE INC.
04.2020 - 11.2021

Wireless Consultant

C&C Communications Sprint
10.2019 - 08.2020

Friendly Expert

Communication Solutions, LLC
10.2018 - 06.2019

Sales Associate/Assistant Store Manager

PREMIER LOCATIONS Authorized Agent of US Cellular
01.2017 - 11.2017

Lube Technician

Toyota
06.2016 - 01.2017

Banbury Operator

Goodyear
01.2014 - 12.2014

Table Games Dealer

Comanche Nation Casino
08.2013 - 01.2014

88M Truck Driver

United States Army
06.2009 - 05.2013

Bachelor of Arts - audio production

Full Sail University

Diploma -

Cache High School

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Desmond Butler