Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Desmond Delaney

Louisville,KY

Summary

Dynamic leader with a proven track record at UPS, excelling in team leadership and employee training. Successfully enhanced operational efficiency and safety culture while managing performance and compliance. Adept in strategic planning and conflict resolution, driving results through effective collaboration and critical thinking.

Overview

4
4
years of professional experience

Work History

Supervisor

UPS
Louisville, KY
10.2024 - Current
  • Conducted onboarding and training for new hires, establishing a solid foundation for job responsibilities.
  • Monitored team performance and delivered constructive feedback to enhance skill development.
  • Ensured adherence to certification requirements and compliance standards to uphold operational quality.
  • Collaborated with other departments to coordinate workflow processes between teams.

CEO

Game N' Go
Louisville, KY
09.2023 - Current
  • Executed marketing strategies encompassing social media promotion and local outreach to expand customer base.
  • Managed budgeting, purchasing, and inventory for cost-efficient operations.
  • Operated resale business specializing in buying and selling gaming consoles, video games, and accessories through online platforms and local markets.
  • Cultivated relationships with external organizations to build partnerships that benefited both parties.

Supervisor

UPS
Louisville, KY
06.2021 - 09.2023
  • Supervised team of 10-15 members to ensure timely and accurate package sortation.
  • Promoted safety-first culture to enhance well-being for all team members.
  • Adapted to changing demands to increase operational efficiency.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

Education

Some College (No Degree) - Business Administration

Jefferson Community And Technical College
Louisville, KY

Skills

  • Customer service
  • Team leadership
  • Employee training
  • Project management
  • Marketing strategy
  • Conflict resolution
  • Critical thinking
  • Microsoft Office proficiency
  • Performance management
  • Strategic planning
  • Time management

Accomplishments

  • 2021 FSTS Legacy Speaker

Timeline

Supervisor

UPS
10.2024 - Current

CEO

Game N' Go
09.2023 - Current

Supervisor

UPS
06.2021 - 09.2023

Some College (No Degree) - Business Administration

Jefferson Community And Technical College

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