Desmond Depina
Summary
Hard working and reliable employee with many years of providing excellent customer service. Take great pride in being tidy and organized and a great coworker and just person overall. Love helping people.
Overview
5
5
years of professional experience
Work History
Front End Associate
Stop and Shop Supermarket
Plainville
10.2021 - Current
- Assisted customers with inquiries and product selection in a friendly manner.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Processed customer transactions and provided excellent customer service.
- Performed daily opening and closing procedures according to standard operating procedures.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Greeted customers warmly upon arrival and identified their needs.
- Informed customers about product options and availability.
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Ensured compliance with all safety policies and procedures.
- Re-stocked check-out line and end-cap displays with new merchandise.
- Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
- Assisted customers with self-checkout processes and troubleshooting any issues.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Cleaned common areas following established schedules and prescribed methods.
Volunteer
Food Pantry
Attleboro
04.2025 - 05.2025
- Organized food distribution events for community members in need.
- Assisted clients in selecting food items based on dietary restrictions.
- Managed inventory levels and ensured proper stock rotation.
Education
Attleboro High School
Attleboro, MassachusettsSkills
- Customer service
- Troubleshooting support
- Store organization
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Customer engagement
- Retail transactions
- POS operations
- Front-end performance optimization
Timeline
Volunteer
Food Pantry
04.2025 - 05.2025
Front End Associate
Stop and Shop Supermarket
10.2021 - Current
Attleboro High School