Desmond Edeh
Austin,TX
Summary
Dedicated Direct Support Professional with expertise in personalized care plans, crisis management, and client support. Committed to enhancing the quality of life for individuals with diverse needs through compassionate and adaptable caregiving.
Experienced Direct Support Professional skilled in implementing individualized care plans and fostering client independence. Known for exceptional crisis management and compassionate support, ensuring safety and emotional well-being for clients while promoting positive behavioral outcomes.
Compassionate caregiver with proven experience in patient care and behavioral management. Adept at adapting communication styles to engage diverse populations, enhancing client satisfaction and well-being through personalized support and proactive interventions.
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Healthcare professional prepared to deliver high-quality patient care in supportive environment. Known for reliability and ability to adapt to changing patient needs. Proven track record in patient assistance, communication, and teamwork.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Marylee Foundation
Austin, TX
03.2025 - 03.2026
- Assisted individuals with daily living activities to promote independence and improve quality of life.
- Implemented personalized care plans to address unique needs and preferences of clients.
- Supported therapeutic activities, fostering social interaction and skill development among participants.
- Maintained accurate documentation of client progress and incidents to ensure continuity of care.
- Collaborated with multidisciplinary teams to enhance service delivery and client satisfaction.
- Monitored health and safety protocols to create a secure environment for all clients.
- Provided emotional support and encouragement, contributing to positive mental well-being for clients.
- Adapted communication styles to effectively engage with diverse populations and varying abilities.
- Maintained clean, safe, and well-organized patient environment.
Delivery Driver
Domino's Pizza
Austin, TX
01.2024 - 12.2024
- Delivered orders efficiently to ensure customer satisfaction and prompt service.
- Managed navigation routes using GPS systems for timely deliveries.
- Maintained vehicle cleanliness and compliance with safety regulations.
- Communicated effectively with customers regarding order status and delivery times.
- Collaborated with team members to optimize delivery schedules and routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
Direct Support Professional
Premieant
Austin, TX
06.2019 - 07.2021
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Assisted disabled clients to support independence and well-being.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Monitored progress and documented patient health status changes to keep care team updated.
- Coordinated with families and other caregivers, ensuring cohesive approach to client support.
- Liaised with healthcare professionals to coordinate care, ensuring comprehensive support for clients.
- Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Provided emotional and practical support to individuals, fostering positive and supportive living environment.
- Organized and participated in recreational activities, contributing to vibrant community life for residents.
- Monitored and reported changes in clients' health and well-being, enabling timely interventions.
- Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
- Developed strong rapport with clients, facilitating trust-based relationship for effective support.
- Enhanced communication skills of non-verbal clients using alternative communication devices.
- Administered medication under supervision, ensuring adherence to healthcare plans.
- Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.
- Supported clients in managing their finances and personal administration, fostering greater independence.
- Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
- Advocated for clients' needs and rights in various settings, enhancing their quality of life.
- Enhanced individual care plans by collaborating closely with healthcare professionals, ensuring tailored support for each client.
- Facilitated community integration for clients, enriching their social networks and life experiences.
Security Officer
Securitas Security Services USA
Austin, TX
03.2019 - 09.2019
- Monitored premises to ensure safety and security for personnel and visitors.
- Conducted regular patrols to identify potential security breaches and hazards.
- Responded swiftly to incidents, minimizing risks and ensuring proper reporting procedures.
- Collaborated with local law enforcement during investigations and emergency situations.
- Implemented access control measures, regulating entry points to enhance facility security.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Issued access cards to authorized personnel to monitor access points.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Certified Nursing Assistant
Manchester Convalescent Hospital
Los Angeles, CA
09.2021 - 11.2021
- Assisted patients with daily living activities to enhance comfort and promote independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, ensuring compliance with healthcare regulations and standards.
- Collaborated with multidisciplinary teams to develop personalized care plans for residents.
- Implemented infection control protocols to ensure a safe environment for patients and staff.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Built rapport with patients and families, providing emotional support during difficult times.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Facilitated personal hygiene management, feeding and ambulation.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Certified Nursing Assistant
Austin Wellness and Rehabilitation Center
Austin, TX
06.2022 - 12.2022
- Assisted patients with daily living activities to enhance comfort and promote independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, ensuring compliance with healthcare regulations and standards.
- Collaborated with multidisciplinary teams to develop personalized care plans for residents.
- Educated patients and families on health management and wellness practices to improve outcomes.
- Implemented infection control protocols to ensure a safe environment for patients and staff.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Certified Nursing Assistant
Stonebridge and Rehabilitation Center
Austin, TX
06.2022 - 11.2022
- Supported staff in training new employees on procedures and best practices in patient care.
- Advocated for patient needs by effectively communicating concerns to healthcare providers regularly.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Documented patient information and care activities in electronic health record.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Facilitated personal hygiene management, feeding and ambulation.
- Supported needs of 13 residents under long-term care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Collaborated with multidisciplinary teams to develop personalized care plans for residents.
- Educated patients and families on health management and wellness practices to improve outcomes.
- Implemented infection control protocols to ensure a safe environment for patients and staff.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted patients with daily living activities to enhance comfort and promote independence.
Direct Support Professional
Educare Community Living
Houston, TX
03.2003 - 03.2010
- Assisted individuals with daily living activities to promote independence and improve quality of life.
- Implemented personalized care plans to address unique needs and preferences of clients.
- Supported therapeutic activities, fostering social interaction and skill development among participants.
- Maintained accurate documentation of client progress and incidents to ensure continuity of care.
- Collaborated with multidisciplinary teams to enhance service delivery and client satisfaction.
- Monitored health and safety protocols to create a secure environment for all clients.
- Provided emotional support and encouragement, contributing to positive mental well-being for clients.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained clean, safe, and well-organized patient environment.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
- Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
- Facilitated community integration for clients, enriching their social networks and life experiences.
- Advocated for clients' needs and rights in various settings, enhancing their quality of life.
- Administered medication under supervision, ensuring adherence to healthcare plans.
- Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.
- Enhanced individual care plans by collaborating closely with healthcare professionals, ensuring tailored support for each client.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided emotional and practical support to individuals, fostering positive and supportive living environment.
- Trained new staff on best practices in direct support, elevating overall quality of care provided.
- Assisted with daily living activities, running errands, and household chores.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Recorded status and duties completed in logbooks for management.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Developed strong rapport with clients, facilitating trust-based relationship for effective support.
Certified Nursing Assistant
Beechnut Manor
Austin, TX
03.2003 - 03.2006
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Direct Support Professional
Thomas & Lewin Associates, Quality Care Community Services
Rosenberg, TX
06.2007 - 09.2008
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed strong rapport with clients, facilitating trust-based relationship for effective support.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
- Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
- Enhanced communication skills of non-verbal clients using alternative communication devices.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Provided emotional and practical support to individuals, fostering positive and supportive living environment.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Adapted communication styles to effectively engage with diverse populations and varying abilities.
- Maintained entire family's schedule and organized events.
Direct Support Professional
Flexicare
Austin, TX
02.2003 - 06.2006
- Transported clients to medical and dental appointments to provide support.
- Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Completed regular check-ins and progress report for each client.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed strong rapport with clients, facilitating trust-based relationship for effective support.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Assisted with daily living activities, running errands, and household chores.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Provided emotional and practical support to individuals, fostering positive and supportive living environment.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Enhanced individual care plans by collaborating closely with healthcare professionals, ensuring tailored support for each client.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
- Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
- Advocated for clients' needs and rights in various settings, enhancing their quality of life.
- Facilitated community integration for clients, enriching their social networks and life experiences.
- Administered medication under supervision, ensuring adherence to healthcare plans.
- Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained clean, safe, and well-organized patient environment.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted disabled clients to support independence and well-being.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Implemented personalized care plans to address unique needs and preferences of clients.
- Supported therapeutic activities, fostering social interaction and skill development among participants.
- Maintained accurate documentation of client progress and incidents to ensure continuity of care.
- Collaborated with multidisciplinary teams to enhance service delivery and client satisfaction.
- Monitored health and safety protocols to create a secure environment for all clients.
- Provided emotional support and encouragement, contributing to positive mental well-being for clients.
- Coordinated with families and other caregivers, ensuring cohesive approach to client support.
- Liaised with healthcare professionals to coordinate care, ensuring comprehensive support for clients.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Organized and participated in recreational activities, contributing to vibrant community life for residents.
- Monitored and reported changes in clients' health and well-being, enabling timely interventions.
- Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
- Enhanced communication skills of non-verbal clients using alternative communication devices.
- Supported clients in managing their finances and personal administration, fostering greater independence.
- Assisted individuals with daily living activities to promote independence and improve quality of life.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
- Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Direct Support Professional
St. Giles Living Centers Inc.
Houston, TX
03.2008 - 06.2010
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Scheduled daily and weekly care hours for client caseload.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Collaborated with multidisciplinary teams to enhance service delivery and client satisfaction.
- Maintained accurate documentation of client progress and incidents to ensure continuity of care.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Implemented personalized care plans to address unique needs and preferences of clients.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained clean, safe, and well-organized patient environment.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Advocated for clients' needs and rights in various settings, enhancing their quality of life.
- Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Enhanced individual care plans by collaborating closely with healthcare professionals, ensuring tailored support for each client.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
Correctional Officer
Texas Department Of Criminal Justice
Huntsville, TX
08.2008 - 10.2008
- Supervised daily operations within correctional facility to maintain safety and security.
- Conducted regular inspections of inmates and facilities to ensure compliance with policies.
- Responded swiftly to emergencies, employing de-escalation techniques in high-stress situations.
- Coordinated inmate transportation and scheduling for court appearances and medical appointments.
- Developed and implemented security measures to reduce incidents within the facility.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Maintained accurate records of inmate behavior and incidents to support investigations.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
- Ensured security of facility perimeter by conducting routine patrols.
- Streamlined inmate check-in and processing, increasing efficiency.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Improved compliance with state and federal regulations by updating and enforcing facility policies.
- Mitigated potential security breaches with vigilant contraband detection practices.
- Facilitated effective emergency response drills, preparing staff for potential crises.
Certified Nursing Assistant
Rosenberg Rehabilitation Center
Rosenberg, TX
05.2008 - 05.2009
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
- Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Upheld infection control and prevention policies across different patient-facing areas.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Maintained accurate patient records, ensuring compliance with healthcare regulations and standards.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Advocated for patient needs by effectively communicating concerns to healthcare providers regularly.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Facilitated personal hygiene management, feeding and ambulation.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Collaborated with multidisciplinary teams to develop personalized care plans for residents.
- Educated patients and families on health management and wellness practices to improve outcomes.
- Implemented infection control protocols to ensure a safe environment for patients and staff.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Built rapport with patients and families, providing emotional support during difficult times.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted patients with daily living activities to enhance comfort and promote independence.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Associate of Science - Science
Houston Community College
Houston, TX06-2009
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Housekeeping tasks
- Transportation
- Direct patient care
- Relationship building
- Health and safety requirements
- Decision-making support
- Patient care
- Social skills development
- Crisis management
- Recreational activities
- Patient management
- Progress documentation
- Individualized support planning
- Care plan assessment
- Community integration
- Safety monitoring
- Care delivery
- Patient education
- Transportation assistance
- Indirect patient care
- HIPAA compliance
- Empathy and patience
- Daily living support
- Multitasking and organization
- Problem-solving
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Behavioral support
- Positive reinforcement
- Mobility assistance
- De-escalation techniques
- Conflict resolution
- Client advocacy
- First aid and CPR
- Wellness and nutrition knowledge
- State regulations
- Charting and documentation
- Personal care assistance
- Community activities
- Hygiene assistance
- Clear communication
- Decision-making
- Vitals monitoring and documentation
- CPR/AED
- Certified in CPR/AED
- Cooking meals
- Ability to lift
- Self-care promotion
- Report writing
- Cultural awareness
- Emotional intelligence
- Infection control procedures
- Life skills training
- Adaptive equipment use
- Attentive to people
- Critical thinking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 5 staff members.
- Achieved safety by completing evacuation with accuracy and efficiency.
Certification
- Certified Nursing Assistant, Department of Human Resources - expired.
- CPR/AED - 1 Year
Languages
English
Full Professional
Interests
- Enjoy participating in [activity] for overall physical and mental well-being
- Avid Reader
- Historical Exploration
- I enjoy cooking for friends and family gatherings
- Team Sports
- Mindfulness Practices
- Crafting and DIY Projects
- Dancing
- I like working with my hands and fixing things
- Getting involved in local advocacy groups to promote positive change in the community
- Outdoor Recreation
- I like looking at the stars and learning about constellations
- I participate in low-impact exercises to strengthen core muscles
- I enjoy helping others and giving back to the community
- Cooking
- DIY and Home Improvement
- Community Cleanup
George Beto Award-TDCJ
George Beto Award is an award given to a Correctional Officer that scores the highest percentage during the recruitment test in Texas Department of Criminal Justice.
Timeline
Direct Support Professional
Marylee Foundation
03.2025 - 03.2026
Delivery Driver
Domino's Pizza
01.2024 - 12.2024
Certified Nursing Assistant
Austin Wellness and Rehabilitation Center
06.2022 - 12.2022
Certified Nursing Assistant
Stonebridge and Rehabilitation Center
06.2022 - 11.2022
Certified Nursing Assistant
Manchester Convalescent Hospital
09.2021 - 11.2021
Direct Support Professional
Premieant
06.2019 - 07.2021
Security Officer
Securitas Security Services USA
03.2019 - 09.2019
Correctional Officer
Texas Department Of Criminal Justice
08.2008 - 10.2008
Certified Nursing Assistant
Rosenberg Rehabilitation Center
05.2008 - 05.2009
Direct Support Professional
St. Giles Living Centers Inc.
03.2008 - 06.2010
Direct Support Professional
Thomas & Lewin Associates, Quality Care Community Services
06.2007 - 09.2008
Direct Support Professional
Educare Community Living
03.2003 - 03.2010
Certified Nursing Assistant
Beechnut Manor
03.2003 - 03.2006
Direct Support Professional
Flexicare
02.2003 - 06.2006
Associate of Science - Science
Houston Community College