Desmond Edwards
Summary
Sales Account Manager
Overview
11
11
years of professional experience
Work History
Sales Account Manager
American Home Protect
Plano , TX
02.2023 - Current
- Successfully exceeded monthly and quarterly sales quotas by an average of 20%, resulting in consistent recognition as a top-performing sales representative.
- Conducted inbound sales calls to prospective clients, identifying their needs and offering tailored solutions that effectively addressed their requirements.
- Demonstrated excellent problem solving skills when resolving customer issues.
Customer Service Representative
Agero Roadside Assistance
Medford , MA
03.2022 - 02.2023
- Acted as an intake, dispatch and follow up associate for roadside services such as towing services, flat tire changes, gas delivery, and battery service.
- Provided excellent customer support and provided a first call solution.
- Worked together with management to make processes more streamlined.
- Maintained top KPI scores from month to month, boosting overall team performance.
Senior Closer
Endurance
Chicago , US
02.2015 - 03.2022
- Use consultative selling skills to identify opportunities, overcome objections, build relationships, and turn cold canvasing into sales.
- Conduct performance reviews and career planning sessions with members of the sales team.
- Close 300+ deals monthly.
Sales Executive
Endurance
Chicago , US
11.2012 - 02.2015
- Demonstrated history of successful client relationships and high customer satisfaction.
- Exceeded sales targets and outcomes on a regular basis.
- Led sales department with highest quarterly sales.
- Close 100+ deals monthly.
Education
High School Diploma -
Naaman Forrest
01.2000
Skills
- Persuasive communicator
- Leadership skills
- Fast learner
- Innovative problem solving
- Closer
- Ability to work under pressure
Timeline
Sales Account Manager
American Home Protect
02.2023 - Current
Customer Service Representative
Agero Roadside Assistance
03.2022 - 02.2023
Senior Closer
Endurance
02.2015 - 03.2022
Sales Executive
Endurance
11.2012 - 02.2015
High School Diploma -
Naaman Forrest
Similar Profiles
Nathan Allen TharpeNathan Allen Tharpe
Warranty Specialist at AMERICAN HOME PROTECTWarranty Specialist at AMERICAN HOME PROTECT
Kenneth HelderleKenneth Helderle
Sales Associate at Auto Protect USA and Home Protect USASales Associate at Auto Protect USA and Home Protect USA
Ayaz AliAyaz Ali
Security officer at Just protect it limitedSecurity officer at Just protect it limited