Nathan Allen Tharpe
Management
Denton,TX
Summary
To obtain a position where I can maximize my multilayer of customer service skills, including the motivation and development of others to maximize their potential while working as a collective successful unit, exceeding all metric and business goals. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Warranty Specialist
AMERICAN HOME PROTECT
Plano, TX
10.2022 - Current
- Explain the benefits and limitations of home warranty coverage
- Teach them how a warranty can help them from unexpected repair cost
- Set up new policies
- Ask and take payments over the phone.
- Processed and recorded new policies and claims.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Generated, posted and attached information to claim files.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Reviewed outstanding requests and redirected workloads to complete projects on time.
- Posted payments to accounts and maintained records.
- Modified, updated and processed existing policies.
National Account Manager
Data Link Computer Networks
Plano , Tx
01.2016 - 01.2017
- Data link
- Managed debit/credit card processing accounts
- Over-the-phone sales
- Identified profitable business leads and built pipeline of prospective customers.
- Provided product demonstrations to share features, answer questions and overcome concerns.
- Performed projects under-budget and on-time, maximizing efficiencies of print campaigns.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Tracked sales data to assess trends and make proactive strategy changes.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Sr. Project Manager
VANTAGE POINT CONSTRUCTION
The Colony, TX
01.2021 - 09.2022
- Oversee/Manage construction/roofing projects for commercial and residential properties
- Insurance claims specialist
- Build and maintain client relationships
- Inventory management
- Employee Training/Scheduling
- Developed and maintained positive relationships with clients and other stakeholders.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Sourced suppliers and purchased necessary materials for work.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
- Created and implemented plans to maximize efficiency of workers.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Assisted in recruiting and hiring new construction and extraction workers.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Documented construction and extraction workers' hours, wages and other pertinent information.
- Inspected equipment and tools used for safe operation.
- Provided feedback to workers on job performance and safety procedures.
- Directed projects according to schedule and quality demands.
- Communicated with stakeholders on job milestones.
Cheif Operation Officer (C.O.O)
THARPE AND ASSOCIATES
Shreveport, LA
01.2014 - 01.2020
- Oversee/Manage welding projects for commercial properties
- Build and maintain client relationships over the phone
- Inventory management
- Employee Hiring/Training/Scheduling
- Welding
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Reported safety and fire hazards observed on routine patrols and during inspections.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Addressed public questions, complaints and requests and provided necessary assistance.
- Supervised, directed and evaluated assigned staff members and newly hired officers.
- Recorded facts to prepare reports documenting incidents and activities.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
Education
Welding - Welding Engineering
MIDLANDS TECHNICAL COLLEGE
West Columbia, SC 05.2010 - 05.2011
N/A - Information Warfare And Military Media Relations
Chamberlain Hunt Miliatry Scool
Port Gibson, MS 05.2000 - 05.2004
Skills
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Timeline
Warranty Specialist
AMERICAN HOME PROTECT
10.2022 - Current
Sr. Project Manager
VANTAGE POINT CONSTRUCTION
01.2021 - 09.2022
National Account Manager
Data Link Computer Networks
01.2016 - 01.2017
Cheif Operation Officer (C.O.O)
THARPE AND ASSOCIATES
01.2014 - 01.2020
Welding - Welding Engineering
MIDLANDS TECHNICAL COLLEGE
05.2010 - 05.2011
N/A - Information Warfare And Military Media Relations
Chamberlain Hunt Miliatry Scool
05.2000 - 05.2004
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