Despina Papadopoulos
Tarpon Springs,FL
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry, specifically Medicare. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
6
6
years of professional experience
1
1
Certification
1
1
Health and Life insurance license
Work History
Sales Manager
Elite Health Ins
11.2021 - Current
- Coached agents on how to sell and maintain client retention.
- Resolved client issues quickly to close deals and boost client satisfaction.
- Built relationships with clients to establish long-term business growth.
- Implemented systems and procedures to increase sales such as configuring the CRM system to keep track of clients.
- Recruited, interviewed and hired employees and implemented one on one training to promote positive feedback and boost morale.
- Evaluated competitors' products and services to gain competitive advantage.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Generated leads through cold-calling, networking and other outreach methods.
Diamond Consultant
Kiefer Jewelers
01.2020 - 06.2021
- Measured and graded diamonds on basis of clarity, symmetry, color and polish.
- Coordinated with clients, suppliers and manufacturers to create custom, quality works of jewelry.
- Evaluated sales reports and priced diamonds and other precious stones according to market values and rarity.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Recommended complementary purchases to customers, increasing revenue.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Support Generalist
Victoria Secret
07.2017 - 01.2020
- Assisted with development of merchandising and sales strategies.
- Communicated with customers to provide information and answer questions.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Greeted customers entering store and responded promptly to customer needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Bachelor of Science - Business
St Petersburg College
Tarpon Springs, FL05.2021
Licenses & Certifications
01.2023
Skills
- Time Management
- Goals and Performance
- Sales Presentation
- Coaching and Mentoring
- Product Knowledge
- CRM Software
- Consultative Selling
- Salesforce Software
- Referral Generation
- Medicare Compliance
- Licensing Requirements
Certification
- Health and Life license in AL, AZ, FL, IN, KY, LA, MD, MI, NC, OH, SC, TN, TX, UT, VA, and WV.
- AHIP 2023 up to date
Languages
Greek
Native or Bilingual
Russian
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Manager
Elite Health Ins
11.2021 - Current
Diamond Consultant
Kiefer Jewelers
01.2020 - 06.2021
Sales Support Generalist
Victoria Secret
07.2017 - 01.2020
Bachelor of Science - Business
St Petersburg College
Licenses & Certifications
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