Desriee Wong
Jonesboro,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Plastic Surgery Billing
Goals Plastic Surgery
11.2022 - 02.2023
- Followed up with appropriate parties to obtain prompt payments.
- Kept all patient information secure and confidential.
- Developed and maintained billing procedures to make timely payments.
- Prepared and submitted monthly billing reports to management for financial overview.
Account Executive - Payables and Receivables
Brigham And Women's Orthopaedic And Arthritis Center
02.2020 - 08.2022
- Supported management by processing invoices and documents with consistent on-time delivery.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Collected payments and applied to patient accounts.
- Delivered timely and accurate charge submissions.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
Medical Billing and Collections Specialist
Brigham And Women's Faulkner Hospital
07.2018 - 02.2020
- Compiled and tracked outstanding balances owed to medical facilities.
- Processed billing calls and answered questions from patients and third-party carriers.
- Corrected, completed and processed claims for multiple payer codes.
- Processed online and paper appeal submissions and refund requests.
- Logged charges and payments within Epic
- Audited and corrected billing and posting documents for accuracy.
- Assisted in reconciling deposit and patient collections.
- Responded to customer concerns and questions on daily basis.
Medical Billing Specialist
Brigham's & Women's Hospital
11.2017 - 07.2018
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Located errors and promptly refiled rejected claims.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Identified and resolved patient billing and payment issues.
- Collected payments and applied to patient accounts.
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts.
Medical Assistant
Ortho-Clinical Diagnostics
05.2015 - 11.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Boston College
Chestnut Hill, MASkills
- Insurance Company Billing
- Claims Processing
- Insurance Billing Procedures
- Authorizations
- Knowledgeable in Epic Software
- Medical Terminology
- Understanding of Insurance Details
- Data Entry
Timeline
Plastic Surgery Billing
Goals Plastic Surgery
11.2022 - 02.2023
Account Executive - Payables and Receivables
Brigham And Women's Orthopaedic And Arthritis Center
02.2020 - 08.2022
Medical Billing and Collections Specialist
Brigham And Women's Faulkner Hospital
07.2018 - 02.2020
Medical Billing Specialist
Brigham's & Women's Hospital
11.2017 - 07.2018
Medical Assistant
Ortho-Clinical Diagnostics
05.2015 - 11.2017
Boston College
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