Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Desserey Tafoya

PHOENIX,AZ

Summary

Dynamic hospitality professional with extensive experience at The Dunes Cocktails, excelling in customer service and drink preparation techniques. Proven ability to enhance guest experiences and boost sales through effective upselling and relationship building. Adept at multitasking in fast-paced environments while maintaining food safety standards and ensuring customer satisfaction.

Overview

5
5
years of professional experience

Work History

Bartender

The Dunes cocktails
Phoenix, AZ
04.2025 - Current
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Upsold customers from shelf to premium brands to help boost sales.

Housekeeping Technician

The beatitudes campus/Coreworks
Phoenix, AZ
10.2023 - 03.2025
  • Provided assistance with special requests from guests whenever necessary.
  • Used cleaning chemicals following proper guidelines.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Ensured that all safety regulations were followed while performing housekeeping duties.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Checked equipment regularly to make sure it was in good working condition before use.
  • Communicated with maintenance team on damages to repair.
  • Performed daily cleaning duties such as dusting, vacuuming, mopping and polishing of all areas in the hotel.
  • Stripped beds from used linens and replaced them with fresh ones according to standard operating procedures.

Waitress/ Bartender

Lineros mexican bar and grill
Phoenix, AZ
10.2020 - 04.2022
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Set up tables in between patrons to reduce wait times.
  • Informed customers of daily specials and signature menu items.
  • Processed payments accurately using cash registers or POS systems.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Provided accurate change for cash transactions using a cash register system.
  • Served food and beverages to patrons and confirmed complete orders.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

GED -

Summit High
728 E Mcdowell Rd
03-2007

Skills

  • Customer service
  • Multitasking Abilities
  • Food safety standards
  • Drink preparation techniques
  • Customer relationship building

Languages

English
Professional
Spanish
Limited

Accomplishments

I had many recognitions on my work ethics!

Timeline

Bartender

The Dunes cocktails
04.2025 - Current

Housekeeping Technician

The beatitudes campus/Coreworks
10.2023 - 03.2025

Waitress/ Bartender

Lineros mexican bar and grill
10.2020 - 04.2022

GED -

Summit High
Desserey Tafoya