Summary
Overview
Work History
Education
Skills
Languages
Certification
Projects
Volunteer
Timeline
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Dessery Alvarez

Santa Clarita,CA

Summary

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

In-Home Caretaker

In Home Supportive Services
Santa Clarita, CA
02.2024 - 09.2024
  • Monitored vital signs such as temperature, pulse rate, respiration rate, blood pressure.
  • Utilized specialized vocabulary related to various subject matters such as medical terminology or legal terms.
  • Administered prescribed medications under direction from physician.
  • Maintained records of patient care, progress or problems to report and discuss observations.
  • Collaborated with other healthcare professionals to ensure quality of care is maintained.
  • Assisted in patient registration and insurance verification processes.
  • Resolved discrepancies between provider's billings and insurance contracts.
  • Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.

Team Member

Whole Food Market
Valencia, CA
07.2022 - 03.2023
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized work station for optimal efficiency throughout each shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Ensured a pleasant greeting for all arriving customers.
  • Tracked stock levels on a daily basis to identify shortages or overages.
  • Trained new team members using approved training materials and information.

Store Associate

Walgreen's Pharmacy
Canoga Park, CA
12.2020 - 12.2021
  • Provided cash register operations and handled customer payments.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Processed returns and exchanges according to company policy.
  • Operated scanning equipment for price checks and stock replenishment.
  • Performed daily opening and closing procedures for store operation.
  • Maintained knowledge of current promotions, policies concerning payment and exchanges.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Sales Associate

Foot Locker
Woodland Hills, CA
12.2017 - 04.2019
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Implemented consistent inventory assessments for accurate stock management.
  • Developed promotional strategies to increase sales volume.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Supported product selection processes for customer satisfaction.
  • Systematized shelves based on dimensions and design.
  • Tracked sales performance metrics to identify trends in the market place.

Cashier/Restaurant Server

El Mexitamal
Pacoima, CA
05.2015 - 08.2017
  • Maintained superior service standards for optimal client contentment.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Contributed to the onboarding process for newly hired servers.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Education

Bachelor of Arts - Cinema And Television Arts - Screenwriting

California State University - Northridge
Northridge, CA
05-2021

Skills

  • Medical appointment scheduling
  • Vital signs monitoring
  • Patient assistance
  • Customer Service
  • Inventory Control
  • Organization
  • Effective communication abilities
  • Attention to Detail
  • Computer Skills
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Flexible Schedule

Languages

Spanish
Limited

Certification

  • Food Handler's Certificate

Projects

Ripped at the Seams, Student Short Film (2017) - Production Assistant & Writer

  • Provided original script.
  • Assisted with lighting, production equipment, and makeup.
  • Organized and transported equipment.
  • Provided assistance for production needs.
  • Handled logistics, catering, agendas, and traveling arrangements.

Broken Tomorrow, Student Short Film (2018) - Production Assistant 

  • Supported team through all stages of production; including development, pre-production, post-production, principal photography, and distribution.
  • Coordinated a range of technical and administrative duties, like managing errands, allocating scripts, and minimal support with lighting and sound.
  • Assisted crews with set building.
  • Reviewed activities for the production team and helped complete timely and efficient tasks.

Volunteer

CSUN Script Library - Script Library Representative 

  • Assisted patrons with locating, checking out, and returning library materials.
  • Organized shelves and maintained an orderly collection of scripts and other resources.
  • Provided technical assistance to patrons in using computers and printers.
  • Processed inter-library loan requests from patrons.
  • Updated library catalog system with new acquisitions and changes in holdings.

Timeline

In-Home Caretaker

In Home Supportive Services
02.2024 - 09.2024

Team Member

Whole Food Market
07.2022 - 03.2023

Store Associate

Walgreen's Pharmacy
12.2020 - 12.2021

Sales Associate

Foot Locker
12.2017 - 04.2019

Cashier/Restaurant Server

El Mexitamal
05.2015 - 08.2017

Bachelor of Arts - Cinema And Television Arts - Screenwriting

California State University - Northridge
Dessery Alvarez