Valeria Reyes Ventura
Buford,GA
Summary
- I have gained experience from my high school years to the present, for my mother. I assist her with self-care, hygiene, and daily skills to enhance her health. Additionally, I accompany her to medical appointments, provide interpretation services during her appointments and at the hospital, manage billing and documentation, and ensure that her medications and insulin intake are monitored throughout the day, including meal preparations.
- Experienced with greeting and seating guests efficiently, managing reservations, and providing a welcoming environment as a Hostess. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain a positive dining experience.
- Dependable server successfully providing fast, high-quality customer service to guests in restaurant settings. expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff and management
Overview
5
5
years of professional experience
Work History
In-Home Caretaker
Self Employed Services
Sugar Hill, GA
01.2021 - Current
- Provided personalized care and assistance with daily activities.
- Assisted with medication management, ensuring adherence to prescribed schedules and dosages.
- Coordinated transportation to medical appointments and social engagements.
- Managed housekeeping tasks, maintaining a clean and safe living environment for my mother.
- Transport to appointments and errands.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Hostess
Juicy Crab
Buford, Ga
12.2023 - 02.2025
- Answered customer questions about hours, seating, and menu information
- Took reservation's over the phone as both server and hostess
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Assisted in training new staff on customer service standards and procedures.
- Resolved guest inquiries and complaints promptly to maintain satisfaction levels.
- Monitored dining area to anticipate guest needs, enhancing overall service quality.
- Answered customer questions about hours, seating, and menu information.
Server
12.2023 - 02.2025
- Having to greet customers and making sure everything is to their likings
- Organized all essentials on the table for full functionality.
- Managing cash and credit card transactions
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Upsold menu specials, enhancing guest dining experiences and increasing sales revenue.
- Coordinated with management to resolve guest complaints and improve service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Lanier High School
Sugar Hill, GA05-2025
Bachelor of Science in Nursing -
University Of North Georgia
Oakwood, Ga04-2029
Skills
- Medical appointment scheduling
- Hospitality service expertise
- Adaptability and flexibility
- Patient assistance
- Time management
- Problem-solving
- Multitasking and organization
- Great Communication skills
- Phone etiquette
- Customer service
- Cash handling
Languages
Native in Spanish
Timeline
Hostess
Juicy Crab
12.2023 - 02.2025
Server
12.2023 - 02.2025
In-Home Caretaker
Self Employed Services
01.2021 - Current
High School Diploma -
Lanier High School
Bachelor of Science in Nursing -
University Of North Georgia