Dynamic Certified Medical Assistant with expertise from Arthritis & Osteoporosis Associates, excelling in patient care and clinical documentation. Proven ability to enhance patient understanding and compliance, while maintaining HIPAA compliance. Recognized for attention to detail and compassionate care, contributing to improved patient outcomes and operational efficiency. Passionate about fostering positive healthcare experiences.
Work History
Certified Medical Assistant
1 Year 2 Months
Arthritis & Osteoporosis Associates | 08.2025 - Current
Assist in patient intake processes and maintain accurate medical records.
Support healthcare providers during examinations and procedures to improve patient care efficiency.
Administer injections and perform basic laboratory tests, ensuring adherence to safety protocols.
Educating patients on treatment plans and medication instructions, enhancing patient understanding and compliance.
Monitor inventory levels for medical supplies, ensuring availability for clinical operations without interruptions.
Sanitizing, restocking, and organize exam rooms and medical equipment.
Call and fax pharmacies to submit prescriptions and refills.
Certified Medical Assistant
1 Year 2 Months
UMC Physicians | 06.2024 - 08.2025
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Receptionist
1 Year 4 Months
Community Health Center Of Lubbock | 02.2023 - 06.2024
Coordinated scheduling of appointments, contributing to optimized clinic workflow and reduced wait times.
Collaborated with team members to streamline administrative tasks, improving overall operational efficiency.
Implemented electronic health record updates, enhancing data accuracy and accessibility for the healthcare team.
Salesperson
1 Year 5 Months
Pollard | 09.2021 - 02.2023
Engaged customers to understand needs and recommend suitable vehicle options.
Demonstrated vehicles, highlighting features and benefits to potential buyers.
Developed strong product knowledge to answer customer inquiries effectively.
Implemented follow-up strategies to maintain customer relationships and encourage repeat business.
Answered telephone and email inquiries from potential customers.
Sales Agent
1 Year 8 Months
Bankers Life & Casualty Insurance | 01.2020 - 09.2021
Provided accurate quotes and policy information to clients using CRM systems.
Assisted clients in completing applications and managing documentation processes.
Educated clients on coverage options, benefits, and claims procedures effectively.
Collaborated with underwriters to facilitate timely policy approvals and renewals.
Trained junior agents on best practices for client engagement and sales techniques.
Preschool Teacher
1 Year 1 Month
Ripley Do-Da’s Learning Center | 01.2019 - 02.2020
Fostered a supportive classroom environment promoting social, emotional, and cognitive development.
Collaborated with parents to enhance children's educational experiences through regular communication.
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Developed weekly lesson plans and activities to engage children and promote learning.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Maintained organized, fun and interactive classroom to help children feel safe.
Certified Medical Assistant at University of Mississippi Medical Center, UMMCCertified Medical Assistant at University of Mississippi Medical Center, UMMC