Destani Amador
Corpus Christi,US
Summary
Accomplished goal driven professional with broad based experience in Store leading management, general sales, administrative, and calculating expense fees with proven success in my position with growth and ability to adapt and be diverse in my role. Recognized to having a success rate in training new leaders while making an impact across the market with a strong approach to optimize operational productivity while leading a team to maximize customer satisfaction and increase store profits in KPI.
Overview
3
3
years of professional experience
Work History
Store Leader
Quick Qack Carwash
08.2021 - Current
- Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.
- Enhanced employee performance by conducting regular training sessions and providing constructive feedback.
- Achieved sales targets consistently by motivating team members and creating a positive work environment.
- Streamlined inventory management with accurate record-keeping and timely ordering of products.
- Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
- Implemented loss prevention strategies to detect theft incidents and minimize financial losses for the company.
- Collaborated with cross-functional teams to execute promotional events, maximizing store visibility and sales opportunities.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
Assistant Store Manager
Quick Quack Carwash
04.2021 - 08.2021
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Trained and guided team members to maintain high productivity and performance metrics.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Team Member
Quick Quack Carwash
12.2020 - 04.2021
- Made sure to follow all company policy and procedures.
- Always giving great customer service to customers when coming in to the location.
- Keeping the work area, cleaned, organized and safe.
- Contributing to team success by selling product and ensuring the job was done at an efficient rate.
- Learned all daily basic fundamental tasks of the job. (prep, qos and daily cleaning tasks)
- worked scheduled shift and maintained an open schedule to help when needed.
Education
No Degree - Criminal Justice
Del Mar College
Corpus Christi, TXHigh School Diploma -
Mary Carroll High School
Corpus Christi, TX06.2015
Skills
- Team Management
- Store operations
- Shift Scheduling
- Cash Management
- Team Development
- Store maintenance
- Delegating Work
- Promotional Events
- Safety and Cleanliness Standards
- Recruiting and Hiring
Accomplishments
- Collaborated with product manager team in the development of the vending cart program.
- Achieved speed efficiency through effectively helping with speed metric launch program.
- supervised two locations with a total of thirty staff members.
- Successfully trained over four Store managers on procedures and policy and mentoring them through there six week leadership program.
- Traveled to many locations within the market to help influence growth and make a positive impact through leadership skills.
- produced a tier 1 store hitting 1 Million in EBITDA.
Timeline
Store Leader
Quick Qack Carwash
08.2021 - Current
Assistant Store Manager
Quick Quack Carwash
04.2021 - 08.2021
Team Member
Quick Quack Carwash
12.2020 - 04.2021
No Degree - Criminal Justice
Del Mar College
High School Diploma -
Mary Carroll High School