Laura Cruz
Corpus Christi,Texas
Summary
Retail and restaurant leader skilled in managing high-volume operations and cultivating competitive teams. Focus on driving sales performance, maintaining operational standards, and ensuring exceptional customer service. Certified in food safety with a commitment to compliance and financial oversight.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Store Leader
Stripes - 7-Eleven
Corpus Christi, Texas
01.2018 - 05.2026
- Lead daily operations of high-volume retail location
- Supervise, train, and develop team members
- Drove sales performance to consistently meet monthly targets
- Managed inventory, ordering, and shrink control to optimize stock levels
- Maintain a clean, organized, and customer-focused environment
- Handled cash management, deposits, and financial reporting to ensure accuracy and compliance
- Ensure compliance with company policies and safety regulations
Owner/Housekeeper
Exquiste Maid Services
02.2016 - 11.2018
- Provided residential and commercial cleaning services
- Ensured high sanitation and quality standards to meet client expectations
- Coordinated multiple client appointments daily while effectively managing time
- Developed positive client relationships through dependable service and meticulous attention to detail
- Managed cleaning supplies and equipment in a safe manner
Cashier
HEB
Alameda
10.2006 - 11.2016
- Handled cash transactions and balanced registers accurately
- Provided exceptional customer service in fast-paced retail environment, enhancing customer satisfaction
- Supported merchandising, stocking, and inventory control to ensure product availability and presentation
- Upheld organized and clean department standards to promote a positive shopping experience
- Supported team operations to meet daily sales goals
Education
GED -
DelMar College
Corpus Christi, TX07-2008
Skills
- Store Operations Management
- Sales Growth and Profit Optimization
- Inventory Control & Loss Prevention
- Cash Handling & POS Systems
- Food Safety & Compliance
- Team Leadership & Staff Development
- Training & Performance Coaching
- Scheduling & Labor Management
- Performance Metrics
- Customer Service Excellence
Certification
Food Safety Manager Certified
Timeline
Store Leader
Stripes - 7-Eleven
01.2018 - 05.2026
Owner/Housekeeper
Exquiste Maid Services
02.2016 - 11.2018
Cashier
HEB
10.2006 - 11.2016
GED -
DelMar College