Stephanie Hernandez
Arvada,Colorado
Summary
Strategic leader in store operations and human resources. Enhanced financial performance and customer experience through workforce planning and talent development. Cultivated leadership growth and accountability, driving operational success.
Overview
28
28
years of professional experience
Work History
Store Leader
King Soopers / City Market – Kroger
11.2022 - Current
- Led overall store operations, enhancing financial performance, optimizing labor planning, and improving customer experience.
- Drove service standards, ensuring strong store conditions and operational consistency across all departments.
- Direct execution across all departments to maintain merchandising standards and operational discipline.
- Develop department leaders and build a strong culture of accountability, engagement, and leadership growth.
- Partnered with district leadership to align operational priorities with key business initiatives.
Division Deployment Coordinator
King Soopers / City Market – Kroger
08.2023 - 12.2023
- Coordinated division deployment of MyTime operational initiative, ensuring alignment with strategic objectives.
- Partnered with district leaders to drive effective adoption of initiatives, streamlining communication and implementation processes.
- Facilitated training and leadership support across multiple store locations to enhance team engagement and initiative understanding.
District Human Resources Leader
King Soopers / City Market – Kroger
02.2021 - 11.2022
- Directed workforce development and leadership coaching initiatives, strengthening managerial capabilities.
- Advised store leaders on recruiting strategies and associate relations, fostering effective leadership development.
- Delivered HR leadership across multiple stores in District 6, enhancing alignment with corporate objectives.
Assistant Manager Human Resources
King Soopers / City Market – Kroger
01.2016 - 01.2021
General Merchandise Manager
King Soopers / City Market – Kroger
01.2010 - 01.2016
Service Manager
King Soopers / City Market – Kroger
01.1998 - 01.2010
Education
Retail Management Certificate -
Front Range Community College
Skills
- Store operations management
- Operational execution
- Inventory management
- Customer experience
- Workforce strategy
- Recruitment planning
- HR strategy
- Data analytics
- Core leadership strengths
- Talent coaching
- Leadership training
Personal Information
Title: Operations Leader | Talent Developer | Culture Builder
Leadership Organizational Impact
Co-Chair, PRIDE Associate Resource Group (ARG) – King Soopers / City Market, Partner with company leadership to support inclusion, engagement, and belonging for LGBTQ+ associates., Help lead initiatives that strengthen company culture and associate advocacy.
Core Leadership Strengths
- Store Operations Leadership
- Talent Development and Coaching
- Human Resources Strategy
- Customer Experience Leadership
- Operational Execution
- Labor and Workforce Planning
- Recruiting and Staffing Strategy
- Leadership Development
- Data Analysis
Timeline
Division Deployment Coordinator
King Soopers / City Market – Kroger
08.2023 - 12.2023
Store Leader
King Soopers / City Market – Kroger
11.2022 - Current
District Human Resources Leader
King Soopers / City Market – Kroger
02.2021 - 11.2022
Assistant Manager Human Resources
King Soopers / City Market – Kroger
01.2016 - 01.2021
General Merchandise Manager
King Soopers / City Market – Kroger
01.2010 - 01.2016
Service Manager
King Soopers / City Market – Kroger
01.1998 - 01.2010
Retail Management Certificate -
Front Range Community College