Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Desteny Valle

Yuma,Arizona

Summary

Got employee of the month multiple times at all my jobs.

Helped team reach monthly incentives and bonuses.

Award winning customer service.

Positive attitude and always ready to work and to learn.

Overview

10
10
years of professional experience

Work History

Shipping Clerk

Ups Store
10.2022 - Current
  • shipping, shredding, printing, faxing, passport photos, personal and business mailboxes, and notary services.
  • provide excellent quality of customer service
  • Rent mailboxes
  • Help boost up sales for the month. Keep mailbox holders satisfied
  • Mail forwarding
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Cashier/sales Associate

Michaels Arts and Crafts
11.2021 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Sales Associate

Jcpennys
12.2015 - 06.2018
  • Expectations are being on the register, handling money, asking about applying for a credit card, keeping department clean, organized, team work, restocking, having great customer service, and also being a team leader. Keeping fitting rooms clean and kept up, keeping up with go backs.

Sales Associate and cashier

DDs discount
10.2017 - 01.2018
  • Expectations are being on the register, handling money, have great customer service, work fast, bagging merchandise, keeping area clean, cleaning fitting rooms and keeping up with go backs.
  • Seasonal

Education

High School -

Cibola High School
Yuma, Arizona
05.2016

Skills

  • 5 years Customer Service
  • 5 years cashier experience
  • 5 years money handling
  • 5 years of computer skills

LANGUAGES

English

Timeline

Shipping Clerk

Ups Store
10.2022 - Current

Cashier/sales Associate

Michaels Arts and Crafts
11.2021 - 02.2023

Sales Associate and cashier

DDs discount
10.2017 - 01.2018

Sales Associate

Jcpennys
12.2015 - 06.2018

High School -

Cibola High School

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Desteny Valle