Dynamic leader with a proven track record at West Chester Collision Center, excelling in operations oversight and staff training. Successfully reduced operational costs through strategic initiatives while fostering strong partnerships. Adept in decision-making and quality assurance, I drive productivity and compliance to achieve organizational goals.
Work History
President
West Chester Collison Center
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Reduced operational costs through strategic cost management initiatives.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Monitored key business risks and established risk management procedures.
Established and maintained strong relationships with customers, vendors and strategic partners.
Maintained P&L and shouldered corporate fiscal responsibility.
Ramp Operator
ABX Air
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Stocked aircraft cabins with necessary equipment and supplies.
Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
Positioned and towed aircraft from remote locations of airport to designated areas for operation.
Coordinated ground crew activities to complete objectives on schedule.
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Guided aircraft into and out of parking positions using hand signals.
Deiced aircraft before takeoff for safety during inclement weather.
Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
Operated de-icing equipment such as truck-mounted cranes and sprayers.
Towed aircraft to gates and hangars using tractors and other vehicles.
Maintained accurate documentation of performed work and completed tasks.